All Season & Hank Parker's Party & Tent Rental

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Location Hours (as of February 2012) Phone
200 Pixley Rd, Rochester, NY, 14624 [Directions] Monday - Friday: 9:00AM to 4:00PM
Saturday: 10:00AM to 2:00PM
Sunday: Appointment Only
585 698 1385
585 698 1389
540 Whitney Rd W, Rochester, NY, 14450 [Directions] Monday - Friday: 9:00AM to 4:00PM
Saturday: 9:00AM to 1:00PM
Sunday: Appointment Only
585 586 0901
585 586 0622
Wheelchair Accessible
Info Needed
Email
<Rochester AT rentrightnow DOT com>
Website
[WWW]http://www.rentrightnow.com

All Season & Hank Parker's Party & Tent Rental is a a party rental company with two Rochester showroom locations and locations in Buffalo and Syracuse. They have been operating for over 40 years.

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2013-06-07 14:33:26   I had a HORRIBLE experience with this company and would never use them again!

After laying out and designing a booth space for an event I had I ordered several room dividers and some pipe and drape from them. I also spoke with a very nice lady on the phone about what I required and emailed her a schematic.

The day I arrived at the event I found out that nothing I had ordered had been delivered. I called (while in the middle of a very busy show) and again spoke with a very nice woman who apologized profusely and told me I would not be charged,

A few days later I was shocked to see my credit card was charged for the goods and services I never received. I called my credit card company and refuted the charges.

I got a phone call a few weeks later from a man who was questioning why we I had disputed the charges. After several frustrating attempts to explain the situation, he suggested I take the phone number of the contractor he used and call him to ask about whether or not the room dividers and pipe and drape I ordered were delivered.(which they were not)

Sorry guy, but It is not my responsibility to check up on the people in your employ to make sure they did their job, that's yours as a business owner.

As of today we are still in dispute, but I will never work with them again. —MaxWrenn