Freewheelers

Location

1757 Mount Hope Ave, Rochester, NY 14620

Hours (as of April 2008)

Monday: Closed

Tuesday - Wednesday, Friday: 11:00AM to 6:00PM

Thursday: 11:00AM to 7:00PM

Saturday: 11:00AM to 4:00PM

Sunday: 12:00PM to 3:00PM

Call for Winter Hours

Phone

585 473 3724

Freewheelers is a bike shop located on Mount Hope Avenue, next to Rowe Photo, and close to the University of Rochester. They sell bikes and accessories and service them. They are an authorized Fuji retailer and have a wide array of Fuji bikes (Road and MTB) on display. Many cycling accessories are in stock, from seats to helmets to fenders and everything in between. They also offer free tuning for life on bikes purchased there.

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I had a loose nut on my rear hub, the guy tightened it and didn't want to charge any money. I ended up chatting for about half an hour about bikes and random stuff. They might not have the biggest inventory, but they are very friendly and don't try to screw you over. The only negative thing I've heard about them was from a friend who tried to take a $60 Walmart bike there for servicing - the owner turned them away. -GirtsFolkmanis

2006-10-09 07:20:59   I agree that the owner is quit fair. This is a great shop to stop in if you need a particular item (recently purchased a lock and pair of peddles). While it is true the owner turns away Walmart and Target type bikes - we were told it is because they are very difficult to work on as they are constructed as "disposable bikes". You would be better off purchasing a used old quality bike and having them fix it up. —EllenKelsey

2007-03-18 11:17:43   Yes, sir, this guy knows his stuff. Roger, (the owner), is friendly, knowledgable, and gets repairs done quickly. He seems like a great guy, and someone I highly recommend to bring your bike to. —MattSnow

2007-06-16 17:22:50   This shop is small but you get really good attention. Roger is good to talk with and get repairs done quickly. —SimosEconomides

2007-08-05 12:42:04   A great small bike shop. Every new bike comes with a life-long guarantee of free repairs and maintenance, and Roger, the owner/mechanic, really knows his stuff. He'll talk your ear off every time, so don't go if you're in a hurry. —OwenThompson

2008-03-04 22:44:54   I visited Freewheelers for the first time today, per recommendation of my roommate. Growing up in Rochester, and in the local cycling community, I am willing to say that Roger gave me the best LBS first impression I have had. He was friendly, passionate about cycling, and yes, we did talk for about an hour before he let us go.

The shop was modest, and although it didn't have the high end bikes and accessories of Towpath or Park Ave, I could tell that he was a competent mechanic who will take great care in servicing the components I needed help with. —JustinSchmidt

2008-04-20 12:21:30   Stopped by Park Ave Bikes today because I thought Freewheelers was closed on Sundays, and they said I wouldn't get my wheel back until the first or second week of May —it just needed to be trued.

Dropped the wheel off with Roger, he said $20 to fix or $60 to replace, and he'll call me when it's done. While I was there I ogled over the 2008 Fuji models, they shame my 2001 Fuji. I'm pretty sure I'll be going back this summer to pick up a new bike :) —ChrisLauretano

2008-05-06 13:22:32   Purchased a bike here recently. Roger took about 2 hours out of his day to walk me through the differences between the different Fuji's he has (he has another brand that he carries) and even let me and my friends test-ride a few bikes. The bike took a few days to be prepared, but I had some customizations done to it. When I picked it up, Roger then took a couple of hours out of his day to give me a few pointers on maintenance and other ins-and-outs. He offers free tuneups for life. He says that there is no too often for coming in, but there is a not often enough. A+ Service Effort. —EugeneCain

2008-06-25 07:52:22   I’ve been going to Freewheelers for years (full disclosure: I’ve moved away from Rochester, but I still shop there. I just bought a new bike in 2008).

Roger, the owner, is experienced and honest. He’s very willing to share his knowledge and won’t sell you something you don’t need. Also, he’s not a bike store snob who won’t talk to you unless you are interested in top-of-the line stuff.

As to him turning away Wal-Mart/Target bikes, again, this is because he’s being up front. Frankly, Wal-Mart/Target bikes are low quality and hard to work on. Rather than doing a repair and handling the customer a repair bill that is a large portion of the bike’s cost, Roger will turn the work away.

If you want a quality bike or repair for a reasonable cost, this is the place to go. —Clipper

2009-01-23 11:28:32   The home mechanic's bike guy. I've built and repaired my own for years, but for a solid and quality build, I go to Roger at Freewheelers. Last bike purchase from him: Surly Cross Check, where he rebuilds the entire bike as part of his "free tuneups for the life of the bike" mantra. While I've done Park Ave Bikes, Towpath, Towners, Full Moon Vista, and by a long shot Freewheelers is where I go time and time again for top notch service. —JimmyMiller

2009-04-05 12:48:16   I bought a bike from Roger when he had his shop on Culver Road way back in 92' when I brought it in for a rebuild he remembered the bike and did a great job on the rebuild. Mine happens to be an Iron Horse which is no longer sold. A quality bike that he said was worth the effort to rebuild. I am very happy with it and hope to get many more years out of it! Roger is a top notch, honest mechanic with a lot of experience. I really like what he does with the installation of the cables. They will never freeze on you no matter how much it gets rained on! Dave Skiff —dpskiff