Integrity Auto Repair

Location

241 East Henrietta Road, Rochester NY, 14623

Hours

Monday - Friday: 8:00AM to 5:00PM

Saturday & Sunday: Closed

Phone

585 271 3270

Integrity Auto Repair is a automobile mechanic located on East Henrietta Road in Henrietta.

Comments:

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• From comments posted in the text of the Automobile Mechanics page:

• Small auto shop I've been using since the summer. They seem honest and straightforward, and get things fixed in a timely fashion. —JonPetruccelli 2005-11-13 13:01:52
  

• Honest group of guys who get your vehicle fixed quickly and at a reasonable rate. They won't sell you parts you don't need, and they're very willing to show the customer the problem on their actual car. Usually too busy to get same day service, especially if you want to wait with your vehicle, but a quick phone call can often get you in early the next morning. —WillMullaney 2005-12-30 09:44:08
  

• My car engine just needed a major overhaul (head gasket), and they were immensely helpful. They did plenty of research, gave me several estimates for different repair/replacement options, gave good advice on my car's needs and expected lifetime, and then did the work competently and for a fair price. They were very friendly, and happy to answer all of my questions in great detail. I've been looking for a shop to trust for a while, and I'll definitely be going back. —JohnHarker 2007-11-30 19:30:31
  

2005-12-30 12:34:55   Very honest bunch of guys that do quality work. They actually live up to their name and won't be asking you to change your headlight fluid or the winter air in your tires, no matter who you are. Reasonable prices and fast service, but same day service usually isn't available if you can't leave your vehicle. Many of the employees of surrounding companies in Science Pkwy use this shop, and it's not unusual to see their fleet vehicles in for routine service. —WillMullaney

2007-05-26 14:29:37   Agreed. I've brought vehicles there several times. These guys are honest and charge a fair price for their work. —TomNichols

2008-01-17 10:51:00   Greg and the guys at Integrity do quality work at a good price. The place really lives up to its name. Although I know almost nothing about cars, my husband does and he feels these guys are honest and fair. I drive a VW and Integrity is able to perform most maintenance and routine repairs on it. I've been going to Integrity for the past five years and have no complaints. —MelissaStull

2008-04-22 10:22:09   Love these guys. They have limited hours, but are willing to let me drop my car off and pick it up after hours without hassle. Greg is great at explaining what's going on with my car when it's giving me trouble and always comes in on quote (and often under the quoted price!). —KrisSkovbroten

2008-09-19 21:25:20   Went to this shop based on rocwiki reviews, and ended up paying over $150 in diagnostics for a car that doesn't work any better than when I brought it in. The guys were nice and eager to help, but it became apparent they didn't know what they were doing. To be fair, this might have been because the owner was away that week. After running diagnostics, they replaced the air filter and seemed convinced this would solve the problem. (This alone cost over $150!) But the car still runs roughly and stalls out at low speeds. Then they thought it might be the mass air flow sensor, so I replaced this. That didn't help, either. I'd love to have a mechanic tell me what's actually wrong with my otherwise dependable car, but I wasted the money I had available so Integrity could tell me it was nothing they could figure out. Oh well. In sum: friendly, but at least in this case, incompetent. —Kenosha

2009-04-22 11:47:07   Very solid work. I took in my car, it needed two things, a new radiator hose/cap and my front grill came undone about a week ago. I didn't get a call back from them the same day as quoted, but the next morning there was an e-mail in my inbox from a woman at the U of R student accounts office saying that they contacted her because they couldn't get me via cell phone (I gave them the wrong number). They took the initiative to take an educated guess that I was a college student and contacted me. Anyways, quality same-day work, and they fixed my front grill for free. Friendly, knowledgable, and most of all honest guys. HIGHLY HIGHLY recommended. —mbetush

2009-10-29 23:38:24   I moved to Henrietta and was looking around for a good mechanic. I saw Integrity Auto Repair on the RocWiki and I'm very happy I did. These guys are fantastic! Greg was really down to earth, made sure I knew exactly what was going on, gave me a quote that was lower than other places, and got my car fixed in a timely manner. I bring all my vehicles to Integrity Auto Repair and recommend them to everyone in the area! —MCGiardina