| Location |
898 Clinton Ave S, Rochester, NY 14620 ![[Directions]](/wiki/dd-start.png "Click for driving, walking, or bus directions from Google"){kind=small} |
| Hours (as of September 2010) |
| Info Needed |
| Phone |
| 585 271 8888 |
| <jiml AT johnbetlem DOT com> |
| Website |
![[WWW]](https://rocwiki.org/wiki/eggheadbeta/img/sycamore-www.png){kind=small} http://johnbetlem.com/ |
|
Facebook |
| Reviews |
|
Various Google Reviews |
John Betlem Heating and Cooling is a family operated HVAC company since 1941. They do commercial and residential work.
Comments:
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2012-06-14 17:08:46 I was properly charged $79.00 for service/diagnostic charge, but was not given an estimate of the total repair cost. I was then charged $228.12 for a Turbo 200 Capacitor that retails for less than $74.50. When I questioned Mr. Betlem about this charge, he stated that this is normal business practice. He also stated that his repair rate is $225.00/hour, but admitted that the service person was only here for 15 minutes. I asked for a price adjustment on this part, but Mr. Betlem refused to adjust the price. None of these rates or amounts are stated on his invoice. I offered to return the part installed, but Mr. Betlem refused to refund me the cost of the returned part. I feel that this is a customer price gouging for the simple repair of a motor plug-in capacitor. —FredCalev
