Phuket Thai

Location

2122 Empire Blvd, Webster, NY 14580

Hours (as of September 2009)

Monday - Thursday: 11:00AM to 9:30PM

Friday, Saturday: 11:00AM to 10:00PM

Sunday: Closed

Phone

585 671 8410

Accessible

Yes

Alcohol

Yes - Beer and Wine

Email

<svongkhily AT rochester DOT rr DOT com>

Website

http://www2.PhuketThaiCuisine.info/

Menus: Lunch, Dinner

Reviews

2008-02-20 City Newspaper review

InfoRochester.com, 2004

CitySearch.com

Phuket Thai is a restaurant serving Thai cuisine. Located in a remodeled home on Empire Boulevard in Webster.

Parking is in the rear of the restaurant and access is best while heading east on Empire Boulevard, no full, center turn lane in this section of the road.

Comments:

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2006-11-08 09:54:40   passable food - deplorable service. I know that most asian restaurants are family owned, but when you have a five year old who can barely see over the table BUSSING....I think it is time that you should hire help. The sole adult waitress came by a grand total of twice. I dont know if this was a one off experience but the food wasn't good enough for me to give it another spin. —OneLove

2007-05-23 14:43:55   I went there for lunch, the food was good (I had the chicken Pad Phet) although it took abnormally long. I would go here again but I do like Esan a little bit better. There is lots of seating so you won't have to worry about lunch or dinner rushes. —TravisOwens

2007-07-26 18:57:26   The food at this restaurant is pretty good. I have to say though, I have never experienced service worse than the service at Puket. I have been here three times (hoping that the service would just work itself out), and every time, it seems to just get worse!

Last time, my wife and I sat down, and it took 22 minutes for the (only) waitress to come over and give us our menus. Others were leaving because it was so bad, and I wish we had left as well. I have to recommend that no one go here for dinner. —AnthonyTraino

2007-08-31 06:44:42   We went here a couple of months ago and had the best Thai food we've ever had in Rochester. Very very good food, better than King and I. The service is slow, yes, but on the evening we went, it wasn't intolerable, and our person was very pleasant. —KatieSchmitz

2007-12-11 14:25:36   The owners had told a few of my co workers that they are moving, not sure of the new address yet (or if its true). —DarrenKemp

2008-02-24 06:31:06   I ate here recently and was pleasantly surprised. The food was quite reasonably priced and very good.. The spring rolls were fresh; their wrappers weren't dried out at all. I sampled a green curry and was impressed; I'm not usually fan of any of the dishes which incorporate coconut milk, but this was delicious. I ordered my standby Thai entree: vegetable pad prikpao. The vegetables in the dish were cooked perfectly and I thought the sauciness level was about ideal (enough to enjoy with rice, not so much as to be overpowering).

The service was slow, but not nearly as bad as other comments here had led me to believe. The overall ambiance is much nicer than that at King and I (more restauranty, less warehousey).

My only complaint is that the jasmine tea was brewed using cheap tea bags and the pot was brought to our table without time being allowed for steeping. —MeredithParmer

2008-03-06 20:09:30   Service: terrible Food: afwul

We went here recently and were really unhappy. They didn't bring us water. I had to go up to the bar and asked for water and bring it to our table. Then they brought out our appetizers, but no silverwear, plates or anything like that. Finally, they brought out our entrees at 15-20 minute intervals. There were six of us and each time the brought out two dishes. It might have been OK if we were sharing, but half of us were vegetarian.
Finally, the food was deplorable. The worst Thai food I've ever had. King and I is awful, but this place is even worse! The thai people from thailand who came out to eat with us were really quite sad. So were we.

Also, they have a problem with not enough parking. And the tanning salon next-door is annoying in that it calls the towing company when people park in their empty parking lot, after they're closed. —VikramManjunath

2008-03-07 16:24:20   I had a nice dinner here. It was fresh and cooked really well. The server was very nice. It wasnt too busy when i went so of course we had a quite dinner. I think they've moved a few doors down from their previous location. Would definitely try them out if you like thai food. —SaRoyal

2008-03-18 11:58:35   This location is actually called Phuket not Puket. Had lunch here today. Soup was fantastic and our entrees were outstanding. I had a noodle dish ordered with a little spice and everything was just right. The noodles and sauce were not at all greasy. Very reasonable prices too. —KimBee

2008-03-20 21:02:54   Went for dinner tonight at approximately 5:30 almost every table was full and the service was great. Pleasant and attentive. Maybe the issues were corrected.

The food was excellent. I had Par Rarm Long Song Chicken. It was the best I've ever had in this town. No hyperbole. My wife had Pad Thai Chicken and she loved it too. I didn't try that because I hogged my dinner down like an animal and was full. She took some home but I am going to pull a William Carlos Williams and eat it right now, like he did the plums.

The place looks great too. Nice move up the road. —BigPun

2008-04-09 20:36:32   One of the best restaurants I've been to in the area (and I'm fairly picky about Thai food). The newly remodeled digs are very nice. It's true that parking could be a problem on a busy night, and that service was also lousy on the Saturday evening I was last there. But it was packed, so that's to be expected. The soups and curry dishes are terrific. I especially liked the mango duck. —OwenThompson

2008-04-09 20:37:47   Also, very generous portions. My friend and I ordered two appetizers and two entrees. We stuffed ourselves, and then stuffed ourselves again on the leftovers the next night. Much better value than most similarly-priced restaurants I've been to in Roc. —OwenThompson

2008-11-01 22:20:03   Came here on a Saturday night.

Ordered: Summer Rolls, Prik Pao Salad (not on the menu), Phuket Sunset (shrimp, scallops, squid, eggplant, string bean, pineapple)

The restaurant is Thai-owned, but the food is Americanized though not in the same way 'King and I' or 'Thai Taste' restaurants are. The service wasn't anything special, but it was very good in that they were very accommodating to make our dishes to a more authentic style and bring out different chili pastes. Unfortunately though for myself, it was not spicy at all as I am used to home-made Thai food being, but I would highly recommend this restaurant to anyone native to the Western NY area who would like to be eased into trying Thai food.

—JenFromDC

2009-03-15 14:07:49   I went here on a Tuesday night in early March 09. The restaurant was mostly full. I am not sure if it is the hardwood floor and/or the low ceiling but it was very noisy. I couldn't hear what my companion was saying and he was sitting right next to me. We had the chicken curry puff appetizer (decent but it was very greasy), tom yum soup (the stock just needed to be a little bit more sour to be perfect), cashew chicken (chicken was very overcooked and dry but the sauce was good) and the fried rice with a coconut milk sauce (way too much egg and ginger.....I couldn't taste anything else). The servers checked on us regularly. I asked for fish sauce and chillis (this is the Thai equivalent of asking for ketchup at a diner) and they didn't have any! Instead they brought out some ground chilli powder with fish sauce drizzled over it. That was very disappointing. Overall, the meal was average(at best) and the price decent relative to local competition. I will not seek it out again but will stop by if on the way (and too broke to go to Jasmine's Asian Fusion down the street). —OneLove

2009-06-01 15:11:36   We went to Phuket Thai for lunch today and were VERY pleased. The food was excellent and the service was courteous, friendly and unobtrusive. A surprisingly nice surroundings with a little light jazz in the background made for a nice 24th anniversary lunch together. My wife had the Met Ma-Maung Himaphan (Cashew)and I opted for the less spicy Pad Kra Pow (Basil). A nice lunch for two with a glass of wine, some delicious chicken soup, and the lunch special with spring roll for around $25 is a good value. Glad I did not pay any attention to some of the reviews before trying this spot. Will be going back for dinner some evening. —BradMandell