Metro Mattress

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Locations Phone
1000 Hyalan Drive, Henrietta NY, 14623 585 424 4490
2649 West Ridge Road, Greece NY, 14626 [Directions] 585 227 6600
2150 Fairport Nine Mile Point Road , Penfield NY, 14526 585 388 1170
1894 East Ridge Road, Irondequoit NY, 14617 [Directions] 585 266 0700
975 Ridge Road, Webster NY, 14580 [Directions] 585 670 0180
Hours (as of April 2013)
Monday - Saturday: 10:00AM to 9:00PM
Sunday: 10:00AM to 7:00PM
Accessible
Yes
Website
[WWW]http://www.MetroMattress.com/
[WWW]Rochester Locations/Info

Metro Mattress is a discount sleep superstore with several locations in the Rochester area and throughout Western New York. They sell mattresses, futons, and beds. They also penetrate our brains with the frequent TV ads - bet the song is already in your brain's ears (;>} !!

Notes and References

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2008-03-05 21:15:14   Do NOT shop here. They are difficult to deal with. Any verbal comments and promises they make are superceded when you sign your reciept. They dont tell you this when they take your money and promise you the best service. —LorenzoServantes

2010-06-05 23:41:15   This comment concerns the Pittsford store:

From the moment we walked in, the salesman (Philip) struck the perfect balance between being offering advice and leaving us alone. He was extremely knowledgeable, answered all our questions, volunteered some important information we didn't think to ask about, but was never remotely pushy. He encouraged us to feel at home and take as long as we needed.

In the end, we bought a mattress we decided we were unhappy with (no fault of Metro Mattress!). All of our friends told us that when it comes to returns, all mattress stores will put up a fight. They were wrong. Philip was completely cheerful, encouraged us to take our time and get it right this time, and repeated his amazing performance of somehow always being available and never being in our way.

Philip was definitely in a position to take advantage of us, because we were now shopping with store credit, so there was essentially no reason for him to give us any bargains. Nevertheless, he took several hundred dollars off the mattress we chose so that we'd have an even exchange. In other words, we fully expected our change of mind to cost us a bundle, but it cost us virtually nothing. And to top it off, he arranged for the new mattress to be delivered (and the old one collected) the very next day, which was a Sunday (!).

I'd recommend this place (and Philip in particular) to anyone. —StevenLandsburg

2012-09-15 20:34:01   We bought a King size I-Comfort mattress from the Jefferson Rd location that was delivered today (on time). Sales guy was quite adamant with us but it was worth it. —peteb