|3939 W Ridge Road, Rochester, NY 14626|
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2008-11-12 15:56:55 According to the suit, filed Dec. 21 in state Supreme Court, Deborah A. Leyland went to Ralph Pontiac Honda , 3939 W. Ridge Road, to pick up her new steel blue 2007 Honda Ridgeline on Dec. 30, 2006. When she arrived, she was pulled aside by a salesman who told her because of a math error on her signed contract, she'd have to pay $2,000 above the contract price or the dealership wouldn't turn over the truck. Leyland refused to pay more, according to the suit, and told Ralph Pontiac sales manger Michael T. Ralph that she would take her copy of the contract to her lawyer.
According to the suit, Ralph then snatched her copy away from her and crumpled it up.
As she tried to leave, according to the suit, Ralph shouted obscenities and pushed her against the exit door. Police were called and Leyland — who had started hyperventilating and complaining of neck pain — was taken to Park Ridge Hospital where she was treated and released.
Ralph pleaded guilty in September in Greece Town Court to a charge of harassment stemming from the incident and sent Leyland a written apology.
His attorney, Matthew Parrinello of Redmond and Parrinello, said Ralph categorically denies that the altercation over the Ridgeline ever became physical.
"Our position is that he reacted verbally to her outrageous actions within the Ralph Pontiac building," he said. He also said his client has not yet been served with the lawsuit, so he could not comment.
Leyland's suit, filed by Sheldon W. Boyce of Brenna, Brenna and Boyce, alleges Ralph assaulted and battered Leyland, negligently caused serious and permanent physical and psychological injury to her, inflicted emotional harm, unlawfully imprisoned her and breached a valid contract by refusing to sell her the 2007 Ridgeline for the agreed-upon purchase price of $36,271.50.
Boyce said his client is seeking monetary damages for her injuries as well as punitive damages and reimbursement for more than $4,000 above the Ralph Pontiac price that she later paid for a new Honda Ridgeline at a different dealership.
2008-11-12 15:58:04 Michael Ralph on behave of Ralph Pontiac Inc. 3939 west Ridge Road in the town of Greece was charged with Assault and Harassment of a female customer. After a confrontation which occurred while she was attempting to pick up her new 2007 Honda Ridgeline on December 30th 2006.The female customer refused to comply with the dealers demand for additional funds for the vehicle over and above the contracted and agreed upon pricing. Due to the confrontation she was taken by ambulance to Unity hospital for treatment and released later the same day. Michael Ralph plead guilty to a plea bargain of harassment in Greece Town Court on September 4th 2007.When he appeared in front of Justice Gino Nitti who had already issued an restraining ordered against Michael Ralph in this matter . Justice Nitti also ordered Michael Ralph to write a letter of apology
2008-11-12 16:40:14 I was treated poorly by a salesperson at RALPH in 1997 and the same day went to John Holtz and purchased the same car. Just because someone is young, that does not deem them less of person and it should not be surmised they do not have the finances of an older person. John Holtz gained my business that day and RALPH lost a customer for life.
2010-03-29 11:56:05 Great dealership with knowledgeable staff. Very clean and well maintained dealership. This is my second vehicle I have purchased from the Ralph family. Thumbs up for making my car buying experience a very pleasent one. It truly was done right! —TonyD