Recent Changes for "Towners Bike Shop" - Rochester Wiki

Towners Bike Shop

scotthendler — 2021-07-26T23:41:17Z

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- Formerly located at 1048 ["University Avenue"], they moved to their last location in July ["2014"].	+ Formerly located at 1048 ["University Avenue"], they moved to their last location in July ["2014"].

Towners Bike Shop

scotthendler — 2021-07-26T23:40:56Z

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- \|\|<class="tablehead">'''Status''' (August 8, ["Closings/2020" 2020])\|\|	+ \|\|<class="tablehead">'''Status''' (August 8, ["2020/closings" 2020])\|\|

Towners Bike Shop

scotthendler — 2021-07-26T23:36:23Z

closed

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- \|\|<class="tablehead">'''Location'''\|\|	+ \|\|<class="tablehead">'''Former Location'''\|\|
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- \|\|<class="tablehead">'''Hours''' (As of March 2013 per Website)\|\| - \|\|Monday - Friday: 10:00AM to 7:00PM\|\| - \|\|Saturday: 10:00AM to 6:00PM\|\| - \|\|Sunday: 12:00PM to 5:00PM\|\| - \|\|<class="tablehead">'''Phone'''\|\| - \|\|585 271 4553\|\| - \|\|<class="tablehead">'''Wheelchair Accessible'''\|\| - \|\|["Info Needed"]\|\| - \|\|<class="tablehead">'''Website'''\|\| - \|\|[http://www.TownersBikeShop.com]\|\| - \|\|[https://www.facebook.com/pages/Towners-Bikes/116136045119539 Facebook]\|\|	+ \|\|<class="tablehead">'''Status''' (August 8, ["Closings/2020" 2020])\|\| + \|\|Closed\|\|
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- '''Towners Bike Shop''' is a large ["biking" bike shop] in ["Wadsworth Square"]. They are well known around Rochester.	+ See ["Gone, but not forgotten"]
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- Formerly located at 1048 ["University Avenue"], they moved to their current location in July ["2014"].	+ '''Towners Bike Shop''' was a large ["biking" bike shop] in ["Wadsworth Square"]. They were well known around Rochester. + + Formerly located at 1048 ["University Avenue"], they moved to their last location in July ["2014"].

Towners Bike Shop

scotthendler — 2021-07-26T23:32:57Z

Revert to version 72 (Adding back old address to close out correctly).

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- \|\|[[Address(Closed, presumed defunct)]]\|\|	+ \|\|[[Address("190 ["Monroe Avenue"], Rochester, NY 14607")]]\|\|
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- \|\|Closed\|\|	+ \|\|Monday - Friday: 10:00AM to 7:00PM\|\| + \|\|Saturday: 10:00AM to 6:00PM\|\| + \|\|Sunday: 12:00PM to 5:00PM\|\|
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- \|\|Out of service\|\|	+ \|\|585 271 4553\|\|
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- Formerly located at 1048 ["University Avenue"], they moved to 190 ["Monroe Avenue"] location in July ["2014"]. - - As of August 2020, however, their website domain is defunct, phone out of service, and the storefront stripped of all merchandise and fixtures, - nor are there any signs posted indicating a new place of business.	+ Formerly located at 1048 ["University Avenue"], they moved to their current location in July ["2014"].

Towners Bike Shop

PeretteBarella — 2020-08-21T01:50:30Z

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- \|\|Closed}}	+ \|\|Closed\|\|

Towners Bike Shop

PeretteBarella — 2020-08-21T01:50:08Z

Business appears closed permanently.

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- \|\|[[Address("190 ["Monroe Avenue"], Rochester, NY 14607")]]\|\|	+ \|\|[[Address(Closed, presumed defunct)]]\|\|
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- \|\|Monday - Friday: 10:00AM to 7:00PM\|\| - \|\|Saturday: 10:00AM to 6:00PM\|\| - \|\|Sunday: 12:00PM to 5:00PM\|\|	+ \|\|Closed}}
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- \|\|585 271 4553\|\|	+ \|\|Out of service\|\|
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- Formerly located at 1048 ["University Avenue"], they moved to their current location in July ["2014"].	+ Formerly located at 1048 ["University Avenue"], they moved to 190 ["Monroe Avenue"] location in July ["2014"]. + + As of August 2020, however, their website domain is defunct, phone out of service, and the storefront stripped of all merchandise and fixtures, + nor are there any signs posted indicating a new place of business.

Towners Bike Shop

EileenF — 2014-07-10T10:24:58Z

moved

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- [[Image(towners.gif,right,200,thumbnail,noborder,"["Company Logo" Website Logo]")]] - [[Image(towners.jpg,right,300,thumbnail,noborder,"Towner's Bike Shop on University Ave 8-2009")]]	+ [[Image(towners.gif,right,300,thumbnail,noborder)]]
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- \|\|[[Address("1048 University Avenue, Rochester NY, 14607")]]\|\|	+ \|\|[[Address("190 ["Monroe Avenue"], Rochester, NY 14607")]]\|\|
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	+ \|\|<class="tablehead">'''Wheelchair Accessible'''\|\| + \|\|["Info Needed"]\|\|
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- \|\|[http://www.townersbikeshop.com/]\|\| - \|\|[http://www.towners.com/links.htm Cycling Links]\|\|	+ \|\|[http://www.TownersBikeShop.com]\|\| + \|\|[https://www.facebook.com/pages/Towners-Bikes/116136045119539 Facebook]\|\|
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- '''Towners Bike Shop''' is a large ["biking" bike shop] on ["University Avenue"] in the ["Neighborhood of the Arts"] not far from the ["Village Gate" Village Gate Square]. They are well known around Rochester.	+ '''Towners Bike Shop''' is a large ["biking" bike shop] in ["Wadsworth Square"]. They are well known around Rochester. + + Formerly located at 1048 ["University Avenue"], they moved to their current location in July ["2014"]. + + [[Image(towners.jpg,left,300,thumbnail,noborder,"Old shop on University Ave (2009)")]]

Towners Bike Shop

ErikReinert — 2013-08-19T20:02:22Z

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- ''2013-08-19 14:52:59'' [[nbsp]] As a retort to all the negative reviews. You'll get no argument from me that the service at Towners can be downright surly. However, Towners is an invaluable resource that many locales are no longer lucky enough to have (and I'm not talking about the almighty LBS, everyone has those). Towner's serves an urban customer base that very often rides old beaters as their primary mode of transportation. As a result, they carry all of the common parts and perform all of the time-worn services that many New Bike Retailers no longer provide. I'm talking about things like: derailer hangers for your 12-year-old aluminum-framed cross bike; hub bearings and bearing grease for rebuilding your worn-out 105's; actual cleaning supplies that aren't ridiculously marked up after being rebranded by the bicycle industry; replacement square-taper crankset spiders; miles of cable housing and cable; replacement derailers (in stock! not next week's order); bike rack hardware. The list goes on. You want to be treated like a Dentist buying a Serotta? Then go to one of the other shops. But if you need a replacement rim to rebuild your 32-Spoke CXP-22's, one of the other shops will try to sell you a new set of Ksyriums and tubeless tires, Towner's won't do that, they'll rebuild your wheel.	+ ''2013-08-19 14:52:59'' [[nbsp]] As a retort to all the negative reviews: You'll get no argument from me that the service at Towners can be downright surly. However, Towners is an invaluable resource that many locales are no longer lucky enough to have (and I'm not talking about the almighty LBS, everyone has those). Towner's serves an urban customer base that very often rides old beaters as their primary mode of transportation. As a result, they carry all of the common parts and perform all of the time-worn services that many New Bike Retailers no longer provide. I'm talking about things like: derailer hangers for your 12-year-old aluminum-framed cross bike; hub bearings and bearing grease for rebuilding your worn-out 105's; actual cleaning supplies that aren't ridiculously marked up after being rebranded by the bicycle industry; replacement square-taper crankset spiders; miles of cable housing and cable; replacement derailers (in stock! not next week's order); bike rack hardware. The list goes on. You want to be treated like a Dentist buying a Serotta? Then go to one of the other shops. But if you need a replacement rim to rebuild your 32-Spoke CXP-22's, one of the other shops will try to sell you a new set of Ksyriums and tubeless tires, Towner's won't do that, they'll rebuild your wheel.
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- In short: Towners serves their community. The other LBS in Rochester trend towards serving the bike industry, often attempting to sell race-oriented equipment to the general public. If that doesn't bother you, and the service at Towner's does, then by all means shop around. But let's be clear, not shop in town would replace what Towners is capable of doing, both through location and inventory. --["Users/ErikReinert"]	+ In short: Towners serves their community. The other LBS in Rochester trend towards serving the bike industry, often attempting to sell race-oriented equipment to the general public. If that doesn't bother you, and the service at Towner's does, then by all means shop around. But let's be clear, no shop in town would replace what Towners is capable of doing, both through location and inventory. --["Users/ErikReinert"]

Towners Bike Shop

ErikReinert — 2013-08-19T19:09:17Z

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- ''2013-08-19 14:52:59'' [[nbsp]] As a retort to all the negative reviews. You'll get no argument from me that the service at Towners can be downright surly. However, Towners is an invaluable resource that many locales are no longer lucky enough to have (and I'm not talking about the almighty LBS, everyone has those). Towner's serves an urban customer base that very often rides old beaters as their primary mode of transportation. As a result, they carry all of the common parts and perform all of the time-worn services that many New Bike Retailers no longer provide. I'm talking about things like: derailer hangers for your 12-year-old aluminum-framed cross bike; hub bearings and bearing grease for rebuilding your worn-out 105's; actual cleaning supplies that aren't ridiculously marked up after being rebranded by the bicycle industry; replacement square-taper crankset spiders; miles of cable housing and cable; replacement derailers (in stock! not next week's order); bike rack hardware. The list goes on. You want to be treated like a Dentist buying a Serotta? Then go to one of the other shops. But if you need a replacement rim to rebuild your 32-Spoke CXP-22's, one of the other shops will try to sell you a new set of Ksyriums and tubeless tires, Towner's won't do that, they'll rebuild your wheel. --["Users/ErikReinert"]	+ ''2013-08-19 14:52:59'' [[nbsp]] As a retort to all the negative reviews. You'll get no argument from me that the service at Towners can be downright surly. However, Towners is an invaluable resource that many locales are no longer lucky enough to have (and I'm not talking about the almighty LBS, everyone has those). Towner's serves an urban customer base that very often rides old beaters as their primary mode of transportation. As a result, they carry all of the common parts and perform all of the time-worn services that many New Bike Retailers no longer provide. I'm talking about things like: derailer hangers for your 12-year-old aluminum-framed cross bike; hub bearings and bearing grease for rebuilding your worn-out 105's; actual cleaning supplies that aren't ridiculously marked up after being rebranded by the bicycle industry; replacement square-taper crankset spiders; miles of cable housing and cable; replacement derailers (in stock! not next week's order); bike rack hardware. The list goes on. You want to be treated like a Dentist buying a Serotta? Then go to one of the other shops. But if you need a replacement rim to rebuild your 32-Spoke CXP-22's, one of the other shops will try to sell you a new set of Ksyriums and tubeless tires, Towner's won't do that, they'll rebuild your wheel. + + In short: Towners serves their community. The other LBS in Rochester trend towards serving the bike industry, often attempting to sell race-oriented equipment to the general public. If that doesn't bother you, and the service at Towner's does, then by all means shop around. But let's be clear, not shop in town would replace what Towners is capable of doing, both through location and inventory. --["Users/ErikReinert"]

Towners Bike Shop

ErikReinert — 2013-08-19T18:52:59Z

Comment added.

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	+ ------ + ''2013-08-19 14:52:59'' [[nbsp]] As a retort to all the negative reviews. You'll get no argument from me that the service at Towners can be downright surly. However, Towners is an invaluable resource that many locales are no longer lucky enough to have (and I'm not talking about the almighty LBS, everyone has those). Towner's serves an urban customer base that very often rides old beaters as their primary mode of transportation. As a result, they carry all of the common parts and perform all of the time-worn services that many New Bike Retailers no longer provide. I'm talking about things like: derailer hangers for your 12-year-old aluminum-framed cross bike; hub bearings and bearing grease for rebuilding your worn-out 105's; actual cleaning supplies that aren't ridiculously marked up after being rebranded by the bicycle industry; replacement square-taper crankset spiders; miles of cable housing and cable; replacement derailers (in stock! not next week's order); bike rack hardware. The list goes on. You want to be treated like a Dentist buying a Serotta? Then go to one of the other shops. But if you need a replacement rim to rebuild your 32-Spoke CXP-22's, one of the other shops will try to sell you a new set of Ksyriums and tubeless tires, Towner's won't do that, they'll rebuild your wheel. --["Users/ErikReinert"]

Towners Bike Shop

mikaren — 2013-08-16T01:43:41Z

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	+ ------ + ''2013-08-15 21:43:41'' [[nbsp]] Terrible customer service, unfriendly staff. --["Users/mikaren"]

Towners Bike Shop

alex-c — 2013-04-09T21:52:47Z

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	+ ------ + ''2013-04-09 17:52:47'' [[nbsp]] As for that last comment, all I have to say is: loquitur pro se ipsa. --["Users/alex-c"]

Towners Bike Shop

louisjr — 2013-04-09T15:40:04Z

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	+ ------ + ''2013-04-09 11:40:04'' [[nbsp]] why do fake bike riders pick on average bike folks. like they really ben in the Olympic. --["Users/louisjr"]

Towners Bike Shop

peteb — 2013-03-06T04:50:46Z

updated hours

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- \|\|<class="tablehead">'''Hours''' (As of May 2011 per Website)\|\| - \|\|Monday - Friday: 10:00AM to 8:00PM\|\| - \|\|Saturday: 11:00AM to 6:00PM\|\| - \|\|Sunday: 12 -5\|\|	+ \|\|<class="tablehead">'''Hours''' (As of March 2013 per Website)\|\| + \|\|Monday - Friday: 10:00AM to 7:00PM\|\| + \|\|Saturday: 10:00AM to 6:00PM\|\| + \|\|Sunday: 12:00PM to 5:00PM\|\|

Towners Bike Shop

richmulvey — 2012-05-25T20:13:22Z

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	+ ------ + ''2012-05-25 16:13:22'' [[nbsp]] @scottfralick If they replaced spokes and you almost immediately got a flat, it's likely that the rim strip on the wheel is incorrectly installed. The tube gets punctured when it presses against the head of the spoke nipple. --["Users/RichMulvey"]

Towners Bike Shop

scottfralick — 2012-05-25T11:40:14Z

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	+ ------ + ''2012-05-25 07:40:14'' [[nbsp]] to anyone who is buying anything from towners i would watch them install the parts so that you know you are getting a new part and not a used one --["Users/scottfralick"]

Towners Bike Shop

scottfralick — 2012-05-25T11:21:15Z

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- ''2012-05-25 07:21:02'' [[nbsp]] ok ive got another problem i just had my spokes and my tube replace picked it up last night and to come to find out this morning that the tube is busted, i mean come on i did not even ride for a half hour and i was careful not to run over anything so the tube should not be flat, i am going up there today to tell them they need to replace it again and for free because they just replaced it yesterday!! --["Users/scottfralick"]	+ ''2012-05-25 07:21:15'' [[nbsp]] ok ive got another problem i just had my spokes and my tube replace picked it up last night and to come to find out this morning that the tube is busted, i mean come on i did not even ride for a half hour and i was careful not to run over anything so the tube should not be flat, i am going up there today to tell them they need to replace it again and for free because they just replaced it yesterday!! --["Users/scottfralick"]

Towners Bike Shop

scottfralick — 2012-05-25T11:21:02Z

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	+ ------ + ''2012-05-25 07:21:02'' [[nbsp]] ok ive got another problem i just had my spokes and my tube replace picked it up last night and to come to find out this morning that the tube is busted, i mean come on i did not even ride for a half hour and i was careful not to run over anything so the tube should not be flat, i am going up there today to tell them they need to replace it again and for free because they just replaced it yesterday!! --["Users/scottfralick"]

Towners Bike Shop

scottfralick — 2012-03-18T16:28:38Z

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	+ ------ + ''2012-03-18 12:28:38'' [[nbsp]] @RichMulvey they told me the tire and not the wheel --["Users/scottfralick"]

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alex-c — 2011-11-22T21:09:13Z

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	+ ------ + ''2011-11-22 16:09:13'' [[nbsp]] As a former bike mechanic myself, first let me say that truly 'entry-level' bikes (a.k.a. Wal-mart trash bikes) are rarely worth fixing when they break. Also, yeah, bike mechanics often look down on non-bike people as being morons (and, frankly, they often are). But all that aside..... + + Most of the things people say about Towners is true-lots of stock, they try to up-sell most of the time, yadda, yadda, yadda. I've found that their stock is usually fairly good, with a lot of less-common parts, especially when you get into the mountain bike and touring/hybrid worlds. Also, with a stock as large as they have, they also tend to have OLD parts more often than most shops (which is good for a retro-grouch like me). Just don't expect to get it cheap. + + What I don't like about Towners (aside from the owner and about 1/2 of his employees) is that his stock of road bike parts is often incomplete. Sometimes he has new, expensive Campagnolo stuff, but he never has a selection of decent tubular tires. Sometimes they have a good selection of marked-down cycling wear, but just TRY to find the Yakima rack piece you really need. The list goes on... --["Users/Alex-C"]

Towners Bike Shop

EileenF — 2011-11-22T20:58:29Z

edited comment for clarification

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- ''2011-11-22 15:57:49'' [[nbsp]] I had a good experience with Towners as well. I bought a u-lock a couple weeks ago and the guy there was very helpful. --["Users/EileenF"]	+ ''2011-11-22 15:57:49'' [[nbsp]] I had a good experience with Towners as well. I bought a u-lock a couple weeks ago and the guy (an employee, not the owner) there was very helpful. --["Users/EileenF"]

Towners Bike Shop

EileenF — 2011-11-22T20:57:49Z

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	+ ------ + ''2011-11-22 15:57:49'' [[nbsp]] I had a good experience with Towners as well. I bought a u-lock a couple weeks ago and the guy there was very helpful. --["Users/EileenF"]

Towners Bike Shop

Jemy — 2011-11-22T14:54:15Z

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- ''2011-11-22 09:52:47'' [[nbsp]] I was really apprehensive about purchasing a bike from this shop after canvassing the mountain of negative reviews on this site. I decided to take the plunge, however, since Towner's is really close to me, and I always wanted to check it out whenever I passed the shop. I purchased a bike there recently, and I have nothing but glowing praise for the staff, the selection, and the service. I went bike twice to get accessories, and the staff members were extremely helpful, informative, and very pleasant. Perhaps the negative comments inspired management to step up their game, but I have to say, I'll never shop anywhere else for my biking needs. --["Users/Jemy"]	+ ''2011-11-22 09:52:47'' [[nbsp]] I was really apprehensive about purchasing a bike from this shop after canvassing the mountain of negative reviews on this site. I decided to take the plunge, however, since Towner's is really close to me, and I always wanted to check it out whenever I passed the shop. I purchased a bike there recently, and I have nothing but glowing praise for the staff, the selection, and the service. I went back twice to get accessories, and the staff members were extremely helpful, informative, and very pleasant. Perhaps the negative comments inspired management to step up their game, but I have to say, I'll never shop anywhere else for my biking needs. --["Users/Jemy"]

Towners Bike Shop

Jemy — 2011-11-22T14:52:47Z

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	+ ------ + ''2011-11-22 09:52:47'' [[nbsp]] I was really apprehensive about purchasing a bike from this shop after canvassing the mountain of negative reviews on this site. I decided to take the plunge, however, since Towner's is really close to me, and I always wanted to check it out whenever I passed the shop. I purchased a bike there recently, and I have nothing but glowing praise for the staff, the selection, and the service. I went bike twice to get accessories, and the staff members were extremely helpful, informative, and very pleasant. Perhaps the negative comments inspired management to step up their game, but I have to say, I'll never shop anywhere else for my biking needs. --["Users/Jemy"]

Towners Bike Shop

richmulvey — 2011-10-19T19:57:16Z

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	+ ------ + ''2011-10-19 15:57:16'' [[nbsp]] @scottfralick I'm trying to imagine a universe in which spokes are replaced in order to resolve a problem with a tire... I really hope you meant 'wheel' instead of 'tire'. --["Users/RichMulvey"]

Towners Bike Shop

scottfralick — 2011-10-19T19:47:32Z

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	+ ------ + ''2011-10-19 15:47:32'' [[nbsp]] i went into towners monday to have a tire replaced on a old ccm elan bike. the "fat guy" helped me. but he said it would be cheaper to replace the spokes and not the tire itself. i figured if it was going to be cheaper why not. they never called me when it was done i had to call them, and when i called they said they "tried calling with no responce from me" even though i gave them my cell number so i would have heard it going off. now lets see if they actually fixed them bike. --["Users/scottfralick"]

Towners Bike Shop

PatrickPapadopulos — 2011-07-28T09:03:43Z

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	+ ------ + ''2011-07-28 05:03:43'' [[nbsp]] They have always had everything I needed for my bike and always been pleasant and helpful. --["Users/PatrickPapadopulos"]

Towners Bike Shop

WilliamJeffers — 2011-06-22T02:44:45Z

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	+ ------ + ''2011-06-21 22:44:45'' [[nbsp]] I agree with many, very cranky/rude staff. One person answered the phone apparently after hours and rudely told me that they were closed. Why did you answer the phone then? Dropped off my bike for help with getting a child seat installed properly. Someone left me a message asking what I wanted done. When I called back they said "Yeah your bike is done, but it needs a tune up badly". I wouldn't have ruled out paying for a tune up, but he said it as if I had already refused. When I came to pick it up, the stated again that "it needed a tune up badly" but never asked if I wanted to schedule it, what needed to be done, or how much it would cost. Brought the bike home and the "big tune up" was just to tighten the rear brakes a little. Everything is fine now. + + If you hate working there so much, get a new job guys, don't take it out on me. I will be going to Park Ave or Towpath from now on. --["Users/WilliamJeffers"]

Towners Bike Shop

peteb — 2011-05-17T22:48:03Z

updated hours

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- \|\|<class="tablehead">'''Hours''' (As of February 2010)\|\| - \|\|Monday - Friday: 11:00AM to 8:00PM\|\| - \|\|Saturday: 10:00AM to 6:00PM\|\|	+ \|\|<class="tablehead">'''Hours''' (As of May 2011 per Website)\|\| + \|\|Monday - Friday: 10:00AM to 8:00PM\|\| + \|\|Saturday: 11:00AM to 6:00PM\|\|

Towners Bike Shop

Kristxw — 2011-05-17T22:40:41Z

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- \|\|(Invalid Hostname as of June, 2010)\|\|

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Kristxw — 2011-05-17T22:39:46Z

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- \|\|Monday - Friday: 11:00AM to 7:00PM\|\|	+ \|\|Monday - Friday: 11:00AM to 8:00PM\|\|
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	+ \|\|Sunday: 12 -5\|\|

Towners Bike Shop

Kristxw — 2011-05-17T22:36:33Z

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No differences found!

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Kristxw — 2011-05-17T22:36:26Z

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- \|\|[http://www.towners.com/]\|\|	+ \|\|[http://www.townersbikeshop.com/]\|\|

Towners Bike Shop

Kristxw — 2011-05-17T22:35:39Z

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- ''2011-04-25 16:34:04'' [[nbsp]] Towners has it's good points and bad points. My main critique would be that they have too many bikes, and consequently many of them sit on the racks for years. Go knowing that they may have exactly what you're looking for, but also knowing that if you're not sure what you want, they may try to get you on something that has been in inventory for too long, not necessarily to offer the best deal in the process. Be saavy, and you can score an excellent deal here. --["Users/ErikReinert"]	+ ''2011-04-25 16:34:04'' [[nbsp]] Towners has it's good points and bad points. My main critique would be that they have too many bikes, and consequently many of them sit on the racks for years. Go knowing that they may have exactly what you're looking for, but also knowing that if you're not sure what you want, they may try to get you on something that has been in inventory for too long not necessarily to offer the best deal in the process. Be saavy, and you can score an excellent deal here. --["Users/ErikReinert"]

Towners Bike Shop

ErikReinert — 2011-04-25T20:35:26Z

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- ''2011-04-25 16:34:04'' [[nbsp]] Towners has it's good points and bad points. My main critique would be that they have too many bikes, and consequently many of them sit on the racks for years. Go knowing, that they may have exactly what you're looking for, but also knowing that if you're not sure what you want, they may try to get you on something that has been in inventory for too long, not necessarily to offer the best deal in the process. --["Users/ErikReinert"]	+ ''2011-04-25 16:34:04'' [[nbsp]] Towners has it's good points and bad points. My main critique would be that they have too many bikes, and consequently many of them sit on the racks for years. Go knowing that they may have exactly what you're looking for, but also knowing that if you're not sure what you want, they may try to get you on something that has been in inventory for too long, not necessarily to offer the best deal in the process. Be saavy, and you can score an excellent deal here. --["Users/ErikReinert"]

Towners Bike Shop

ErikReinert — 2011-04-25T20:34:04Z

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	+ ------ + ''2011-04-25 16:34:04'' [[nbsp]] Towners has it's good points and bad points. My main critique would be that they have too many bikes, and consequently many of them sit on the racks for years. Go knowing, that they may have exactly what you're looking for, but also knowing that if you're not sure what you want, they may try to get you on something that has been in inventory for too long, not necessarily to offer the best deal in the process. --["Users/ErikReinert"]

Towners Bike Shop

richmulvey — 2011-02-04T01:18:07Z

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	+ ------ + ''2011-02-03 20:18:07'' [[nbsp]] @Lyell: Or, you could have bought the Haro 300.3 which included the stock brake and 4 pegs, for $70 less than your "great deal". I wouldn't say they did you any favors. --["Users/RichMulvey"]

Towners Bike Shop

DottieHoffmann — 2011-01-16T19:17:47Z

delete duplicate comments

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- ------ - ''2011-01-16 13:26:29'' [[nbsp]] I have to disagree with all of you (except for one). I went into towners seven days before christmas, I bought a haro 300.2 series blue and white bike. I asked the mechanics and salesmen to put better pedals on the bike for me, two more pedales (so i would have four), and frontbrakes. They went out of their way to find me great pedales that matched the bike, two extra matching pegs, and they went through the troubl of finding me forks that matched the frame that where still haro, and had the front brake cable guide so i could have front brakes. The pricing was unbelievable! I got the exact bike i wanted with everything i wanted on it for close to 400, i believe i paid $385. With the parts i had added on to it, and tax, and mechanical work, that was a great price. I couldnt be happier with my expierence at towners. I am going to go there all the time and I live 45 min away! They acted very professional. I am a novice rider an i told them that an they all treated me well. I STRONGLY RECOMMENED GOING TO TOWNERS, THEY ARE THE BEST BIKE SHOP IN ROCHESTER! --["Users/Lyell"] - ------ - ''2011-01-16 13:26:45'' [[nbsp]] I have to disagree with all of you (except for one). I went into towners seven days before christmas, I bought a haro 300.2 series blue and white bike. I asked the mechanics and salesmen to put better pedals on the bike for me, two more pedales (so i would have four), and frontbrakes. They went out of their way to find me great pedales that matched the bike, two extra matching pegs, and they went through the troubl of finding me forks that matched the frame that where still haro, and had the front brake cable guide so i could have front brakes. The pricing was unbelievable! I got the exact bike i wanted with everything i wanted on it for close to 400, i believe i paid $385. With the parts i had added on to it, and tax, and mechanical work, that was a great price. I couldnt be happier with my expierence at towners. I am going to go there all the time and I live 45 min away! They acted very professional. I am a novice rider an i told them that an they all treated me well. I STRONGLY RECOMMENED GOING TO TOWNERS, THEY ARE THE BEST BIKE SHOP IN ROCHESTER! --["Users/Lyell"]	+ rs/Lyell"]

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Lyell — 2011-01-16T18:26:45Z

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	+ ------ + ''2011-01-16 13:26:45'' [[nbsp]] I have to disagree with all of you (except for one). I went into towners seven days before christmas, I bought a haro 300.2 series blue and white bike. I asked the mechanics and salesmen to put better pedals on the bike for me, two more pedales (so i would have four), and frontbrakes. They went out of their way to find me great pedales that matched the bike, two extra matching pegs, and they went through the troubl of finding me forks that matched the frame that where still haro, and had the front brake cable guide so i could have front brakes. The pricing was unbelievable! I got the exact bike i wanted with everything i wanted on it for close to 400, i believe i paid $385. With the parts i had added on to it, and tax, and mechanical work, that was a great price. I couldnt be happier with my expierence at towners. I am going to go there all the time and I live 45 min away! They acted very professional. I am a novice rider an i told them that an they all treated me well. I STRONGLY RECOMMENED GOING TO TOWNERS, THEY ARE THE BEST BIKE SHOP IN ROCHESTER! --["Users/Lyell"]

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Lyell — 2011-01-16T18:26:29Z

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	+ ------ + ''2011-01-16 13:26:29'' [[nbsp]] I have to disagree with all of you (except for one). I went into towners seven days before christmas, I bought a haro 300.2 series blue and white bike. I asked the mechanics and salesmen to put better pedals on the bike for me, two more pedales (so i would have four), and frontbrakes. They went out of their way to find me great pedales that matched the bike, two extra matching pegs, and they went through the troubl of finding me forks that matched the frame that where still haro, and had the front brake cable guide so i could have front brakes. The pricing was unbelievable! I got the exact bike i wanted with everything i wanted on it for close to 400, i believe i paid $385. With the parts i had added on to it, and tax, and mechanical work, that was a great price. I couldnt be happier with my expierence at towners. I am going to go there all the time and I live 45 min away! They acted very professional. I am a novice rider an i told them that an they all treated me well. I STRONGLY RECOMMENED GOING TO TOWNERS, THEY ARE THE BEST BIKE SHOP IN ROCHESTER! --["Users/Lyell"]

Towners Bike Shop

Lyell — 2011-01-16T18:26:23Z

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	+ ------ + ''2011-01-16 13:26:23'' [[nbsp]] I have to disagree with all of you (except for one). I went into towners seven days before christmas, I bought a haro 300.2 series blue and white bike. I asked the mechanics and salesmen to put better pedals on the bike for me, two more pedales (so i would have four), and frontbrakes. They went out of their way to find me great pedales that matched the bike, two extra matching pegs, and they went through the troubl of finding me forks that matched the frame that where still haro, and had the front brake cable guide so i could have front brakes. The pricing was unbelievable! I got the exact bike i wanted with everything i wanted on it for close to 400, i believe i paid $385. With the parts i had added on to it, and tax, and mechanical work, that was a great price. I couldnt be happier with my expierence at towners. I am going to go there all the time and I live 45 min away! They acted very professional. I am a novice rider an i told them that an they all treated me well. I STRONGLY RECOMMENED GOING TO TOWNERS, THEY ARE THE BEST BIKE SHOP IN ROCHESTER! --["Users/Lyell"]

Towners Bike Shop

peteb — 2010-07-09T21:24:47Z

fixed link

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- [http://rocwiki.org/Wiki_Settings/Images?sendfile=true&file=talkicon.png] '''See ["Elmwood Inn/Comments" Archive Page] for comments prior to 2008.'''	+ [http://rocwiki.org/Wiki_Settings/Images?sendfile=true&file=talkicon.png] '''See ["Towners Bike Shop/Comments" Archive Page] for comments prior to 2008.'''

Towners Bike Shop

peteb — 2010-07-09T21:24:22Z

archived

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- - ===Personal Testimony:=== - Towners Bike Shop is the coolest bike shop I have ever been to. A walked my bike over today (I know nothing about bikes) carrying my fancy-pants bike pump I don't know how to use. I walked right into the store, and one of the guys waved to me and walked over. I asked if he could help me tune up my bike. - - The guy then spent 10 min. showing me how to use the bike pump, oil my chain, check my tires, and gave me a map of local places to bike. He pumped up my wheels, glanced over my bike to check that it was OK. All without buying anything at all, or suggesting I buy something. I bought some oil on the way out for my chain because I didn't want to walk out, after all that great help, without getting something. I haven't tried other bike shops in Rochester, but with service like that, I don't know if I'll ever be inclined to. -["FarMcKon"]
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- ''2007-05-18 11:18:23'' [[nbsp]] Towners treated me fairly well. One dude there was sort of patronizing, but the rest of the staff was very helpful and knowledgeable. I bought a bike there and they have since made several adjustments for free. I would recommend Towners to anyone looking to buy a bike or have theirs serviced. --["DaveFranco"] - ------ - ''2007-05-18 21:43:19'' [[nbsp]] My experience at Towner's is much closer to MattSnow's. I was in there last year looking for a helmet - a rather difficult process, since my head is quite large, and almost nobody stocks helmets my size. I assumed that if anyplace in Rochester would have one, Towner's would be the place. A rather stocky gentleman was the only one in the store - there were no other customers - and he acted as if it was a huge imposition when I asked for assistance. He wasn't even willing to check catalogs to see if they could order one my size. Quite honestly, he was one of the worst clerks I've ever encountered. Apparently he just really wanted to get back to the magazine he was reading when I came in. - - RV & E in Fairport, on the other hand, bent over backwards to find me one that would fit. The clerk was cheerful, helpful, friendly, and obviously quite knowledgeable. In that light, there's no way I would ever consider going back to Towner's. --["RichMulvey"] - ------ - ''2007-06-16 17:17:22'' [[nbsp]] My experience is also closer to Matt Snow's. The first time I walked in there were three guys standing behind the counter playing with a laptop and ignoring everything else. This was fine since I don't like being bothered by salespeople. When I needed something, though, they acted like I was taking them away from something. This happened the next time I went in to buy 2 bikes. They weren't very helpful. The only reason I bought the bikes there is because only they had the Schwinn and Giant bikes recommended by Consumer Reports. When I hit a pothole and needed to fix the rear tire, the salesperson offered me a cheap replacement, relized it didn't fit, disappeared for 15 minutes and told me that they don't have what I needed. It would take a week to order and about $75. I went to another store and got it fixed for $25. --["SimosEconomides"] - ------ - ''2007-06-17 17:19:41'' [[nbsp]] Went here the other day to look into a recumbent bike. Very disappointed. Will not return --["Users/PeteB"] - ------ - ''2007-11-09 14:25:22'' [[nbsp]] I also agree with Matt and Rich. The big fat guy who works there (does he even ride bikes?) is a rude, condescending jerk who will try to make you feel stupid for asking any question. There are however a couple of good clerks, and Patrick who works in the shop is actually really nice. They have a decent selection of parts compared to some of the other local shops, but I would be hesitant about getting tune-up service done there. I had my MTB "Tuned-up" and got it back with both the wheels still out of true and the derailleurs still out of whack. Long story short: Enter with caution. --["JoeyMac"] - ------ - ''2007-11-26 14:54:15'' [[nbsp]] I've had mixed experiences at Towners. There are other bike shops in town - like Full Moon Vista - where I've had nothing but positive experiences, so I try to stick to those, but I still buy from Towners from time to time when it's convenient. --["AdamDurand"]	+ [http://rocwiki.org/Wiki_Settings/Images?sendfile=true&file=talkicon.png] '''See ["Elmwood Inn/Comments" Archive Page] for comments prior to 2008.'''

Towners Bike Shop

ChrisScholz — 2010-07-09T21:02:44Z

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Mandafinks — 2010-06-18T21:01:39Z

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	+ ------ + ''2010-06-18 17:01:39'' [[nbsp]] TOWNERS=FROWNERS/DOWNERS + + Like most other comments, I am agreeing. That asshole (His name is the bike world is UNFUN TED, I think there is a couple of assholes, actually) that is on his high horse and treats all the customers like sht. Well, I hope you can read this review all the way from your high horse, unfun buddy, because I'm sending this to the owner after I'm finished. THIS PLACE DUSGUSTS ME. + + "Frowners" makes my friends and I go to ANY other place, even very highly priced places before here. + They DO NOT help you whatsoever- I am apart of a couple bike community groups, I mean these groups are HEAVILY into bicycling, that know a lot about bicycles. We all agree to never go here. They make it seem like you are asshole for wanting to ride, or to make your bike work correctly. + How hard is it to grab a tool? Stop playing your WoW at the counter and do your overpaid job. + + If we have to go here, it's just for maybe an emergency like a few innertubes. We know exactly what were are going in there for, all we need you to do is grab it, and THEY STILL TREAT US LIKE DOG SHT! + + They charge too much for all of the their products, labor and your time. Oh and they laugh at you if you ask about Fixed Gears. I don't really give two shts about how you feel about certain bikes, but if you are working in a bike shop...maybe you should keep up with the times. + + I went in there, before knowing as much as I do now, asking for a complete overhaul on my vintage cruiser. New tires, rims, brake tubing, tune-up, and fixing my internal hub, and fatty UNFUN TED says to me; + "Why would you even pay $1 for this bike? I would never ride this." + I retort "Because I wanted a fcking yellow vintage cruiser, and I love it. And I wouldn't let YOU (looking at his fat gut) ride it." + "I don't see how and why you would." That's good, fatty. I don't see how you still work there. + + Oh and they didn't even put my front wheel on all the way. The bolt was loose as hell, and could have fallen off at any moment. Aren't you supposed to check that...you know....being a bicycle repairman and all? + + DOES THAT SOUND LIKE CUSTOMER SERIVCE TO YOU? IF you have to go in there, you're all out of options...WAIT TIL YOU'RE HAVING A BAD DAY, make sure you ask the chubby-lonely-pissed off-grumpy-balding guy and give him a piece of your mind. + + If you want to go to place that cares about biking and their customers, try out Tow Path, Full Moon Vista, Berts Bike Shop, That bike/skate shop in Fairport, or use RocWiki to find the best shop. + + Ugh. I sincerely hate this place. --["Users/Mandafinks"]

Towners Bike Shop

MMann — 2010-05-19T16:45:17Z

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- ''2010-05-19 12:45:12'' [[nbsp]] Had my bike tuned up there recently and I was not impressed. They did the job, which they said would take about a week, and that they would call me when it was done. A week and a half went by and no call, so I called them and they said it was done. When I got there, the bill was $25 more than they said it would be, because they had to replace the shifter cables. When I asked for an explanation, the person behind the counter said "No one called you to approve the work?" Umm, no. They didn't even bother to call to tell me it was done. I figured as long as it had to be done, no big deal. However, they apparently didn't test the work because now I have an impossible time getting the chain to catch on the large sprocket. I'm going back only because I already paid for the work and I want it done right, but probably will find somewhere else in the future. Incidentally, the other reviewers who mention the fat guy behind the counter, I know exactly who they are talking about. He was rude and acted bothered by every question I asked when I was last in the shop. When I called to ask if getting my derailer adjusted to fix the problem I'm having was a fairly quick job, I'm pretty sure it was him who answered and said "I don't know, why don't you hold the bike up to the phone?" I can't speak for the rest of the staff, but if you want to talk to a rude, snobby guy who looks like he doesn't get on a bike much if ever, this might be the place for you. --["Users/MMann"]	+ ''2010-05-19 12:45:17'' [[nbsp]] Had my bike tuned up there recently and I was not impressed. They did the job, which they said would take about a week, and that they would call me when it was done. A week and a half went by and no call, so I called them and they said it was done. When I got there, the bill was $25 more than they said it would be, because they had to replace the shifter cables. When I asked for an explanation, the person behind the counter said "No one called you to approve the work?" Umm, no. They didn't even bother to call to tell me it was done. I figured as long as it had to be done, no big deal. However, they apparently didn't test the work because now I have an impossible time getting the chain to catch on the large sprocket. I'm going back only because I already paid for the work and I want it done right, but probably will find somewhere else in the future. Incidentally, the other reviewers who mention the fat guy behind the counter, I know exactly who they are talking about. He was rude and acted bothered by every question I asked when I was last in the shop. When I called to ask if getting my derailer adjusted to fix the problem I'm having was a fairly quick job, I'm pretty sure it was him who answered and said "I don't know, why don't you hold the bike up to the phone?" I can't speak for the rest of the staff, but if you want to talk to a rude, snobby guy who looks like he doesn't get on a bike much if ever, this might be the place for you. --["Users/MMann"]

Towners Bike Shop

MMann — 2010-05-19T16:45:12Z

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	+ ------ + ''2010-05-19 12:45:12'' [[nbsp]] Had my bike tuned up there recently and I was not impressed. They did the job, which they said would take about a week, and that they would call me when it was done. A week and a half went by and no call, so I called them and they said it was done. When I got there, the bill was $25 more than they said it would be, because they had to replace the shifter cables. When I asked for an explanation, the person behind the counter said "No one called you to approve the work?" Umm, no. They didn't even bother to call to tell me it was done. I figured as long as it had to be done, no big deal. However, they apparently didn't test the work because now I have an impossible time getting the chain to catch on the large sprocket. I'm going back only because I already paid for the work and I want it done right, but probably will find somewhere else in the future. Incidentally, the other reviewers who mention the fat guy behind the counter, I know exactly who they are talking about. He was rude and acted bothered by every question I asked when I was last in the shop. When I called to ask if getting my derailer adjusted to fix the problem I'm having was a fairly quick job, I'm pretty sure it was him who answered and said "I don't know, why don't you hold the bike up to the phone?" I can't speak for the rest of the staff, but if you want to talk to a rude, snobby guy who looks like he doesn't get on a bike much if ever, this might be the place for you. --["Users/MMann"]

Towners Bike Shop

peteb — 2010-02-16T00:24:20Z

updated hours

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- \|\|<class="tablehead">'''Hours''' (As of August 2009)\|\| - \|\|Monday - Friday: 10:00AM to 8:00PM\|\|	+ \|\|<class="tablehead">'''Hours''' (As of February 2010)\|\| + \|\|Monday - Friday: 11:00AM to 7:00PM\|\|
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peteb — 2010-02-16T00:22:21Z

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- ''2007-06-17 17:19:41'' [[nbsp]] Went here the other day to look into a recumbent bike. Very disappointed. Will not return --["PeterBoulay"]	+ ''2007-06-17 17:19:41'' [[nbsp]] Went here the other day to look into a recumbent bike. Very disappointed. Will not return --["Users/PeteB"]

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BradMandell — 2009-08-18T10:27:03Z

logo, img noborder

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- [[Image(towners.gif,right,300,thumbnail,"[http://www.towners.com/ Website Logo]")]] - - [[Image(towners.jpg,right,300,thumbnail,"Towner's Bike Shop on University Ave 8-2009")]] -	+ [[Image(towners.gif,right,200,thumbnail,noborder,"["Company Logo" Website Logo]")]] + [[Image(towners.jpg,right,300,thumbnail,noborder,"Towner's Bike Shop on University Ave 8-2009")]]

Towners Bike Shop

AlexFine — 2009-08-18T05:37:15Z

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	+ ------ + ''2009-08-18 01:37:15'' [[nbsp]] I recently bought an entry-level road bike from Towner's. I paid a fair price for the bike, which I have enjoyed immensely. However, the service since then has been inconsistent. First, they tune the bike before you leave, but as soon as I was out of the parking lot the chain started rattling loudly. I turned around and had them look at it. Sure enough, they said, the front derailleur had not been properly adjusted. The remarkable thing is that this happened two more times the same day. Each time, a different mechanic looked at it and each of them said it had not been properly adjusted. Oddly, it turned out that it was just something I was doing as an inexperienced rider (trying to ride in a gear such that the chain was at too much of a diagonal and scraped against the front derailleur cage). I finally figured this out when one of the mechanics (nice guy, small, shaved head) bothered to talk to me about it. The salesmen seem knowledgeable, but I agree they are a bit aloof. And I have to agree that the gentleman another reviewer described as fat is indeed someone I will avoid interacting with for the rest of my life. I took my bike into Full Moon Vista recently for a tune-up and they seem a lot better--they fit bikes that you buy from them, which Towner's did not do, for instance, and they are willing to show and explain to you what they're doing to your bike, and don't act annoyed if you are a novice and generally seem to want to share their customers' enthusiasm. --["Users/AlexFine"]

Towners Bike Shop

peteb — 2009-08-06T03:21:14Z

updated hours

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DottieHoffmann — 2009-08-02T19:00:28Z

added photo

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	+ + [[Image(towners.jpg,right,300,thumbnail,"Towner's Bike Shop on University Ave 8-2009")]] +

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DottieHoffmann — 2009-08-02T19:00:12Z

Upload of image towners.jpg.

Towners Bike Shop

peteb — 2009-06-01T23:46:01Z

installed headers

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peteb — 2009-06-01T23:42:45Z

updated hours

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- \|\|<bgcolor='#E0E0FF'>'''Winter Hours''' (Website March 2009)\|\| - \|\|Weekdays: 11:00 AM - 7:00 PM\|\| - \|\|Saturday: 10:00 AM - 6:00 PM\|\| - \|\|Sunday: Closed\|\|	+ \|\|<bgcolor='#E0E0FF'>'''Hours''' (As of June 2009)\|\| + \|\|Monday - Friday: 10:00AM to 8:00PM\|\| + \|\|Saturday: 10:00AM to 6:00PM\|\| + \|\|Sunday: Noon to 5:00PM\|\|

Towners Bike Shop

BradMandell — 2009-03-04T19:32:15Z

update hours from website, add cycling links, move location extra to text + Univ

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- \|\|[[Address("1048 University Avenue, Rochester NY, 14607")]] not far from the ["Village Gate" Village Gate Square]\|\| - \|\|<bgcolor='#E0E0FF'>'''Hours'''(as of March 2007)\|\| - \|\|Weekdays: 10:00 AM - 7:00 PM\|\|	+ \|\|[[Address("1048 University Avenue, Rochester NY, 14607")]]\|\| + \|\|<bgcolor='#E0E0FF'>'''Winter Hours''' (Website March 2009)\|\| + \|\|Weekdays: 11:00 AM - 7:00 PM\|\|
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- \|\|Sunday: 12:00 PM -5:00 PM\|\|	+ \|\|Sunday: Closed\|\|
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	+ \|\|[http://www.towners.com/links.htm Cycling Links]\|\|
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- '''Towners Bike Shop''' is a large ["biking" bike shop] in the ["Neighborhood of the Arts"]. They are well known around Rochester.	+ '''Towners Bike Shop''' is a large ["biking" bike shop] on ["University Avenue"] in the ["Neighborhood of the Arts"] not far from the ["Village Gate" Village Gate Square]. They are well known around Rochester.

Towners Bike Shop

BradMandell — 2009-03-04T19:30:13Z

Upload of image towners.gif.

Towners Bike Shop

alexandergartley — 2009-03-04T17:53:54Z

edited description

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- '''Towners Bike Shop''' is the big ["biking" bike shop] in the ["Neighborhood of the Arts"], that is very well known around Rochester.	+ '''Towners Bike Shop''' is a large ["biking" bike shop] in the ["Neighborhood of the Arts"]. They are well known around Rochester.

Towners Bike Shop

alexandergartley — 2009-03-04T17:53:19Z

fixed formatting of AdamDurand's comment

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- ''2007-11-26 14:54:15'' [[nbsp]] I've had mixed experiences at Towners. There are other bike shops in - town - like Full Moon Vista - where I've had nothing but positive - experiences, so I try to stick to those, but I still buy from Towners from - time to time when it's convenient. --["AdamDurand"]	+ ''2007-11-26 14:54:15'' [[nbsp]] I've had mixed experiences at Towners. There are other bike shops in town - like Full Moon Vista - where I've had nothing but positive experiences, so I try to stick to those, but I still buy from Towners from time to time when it's convenient. --["AdamDurand"]

Towners Bike Shop

alexandergartley — 2009-03-04T17:51:35Z

fixed formatting of JoeyMac's comment

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- ''2007-11-09 14:25:22'' [[nbsp]] I also agree with Matt and Rich. The big fat guy who works there (does - he even ride bikes?) is a rude, condescending jerk who will try to make - you feel stupid for asking any question. There are however a couple of - good clerks, and Patrick who works in the shop is actually really nice. - They have a decent selection of parts compared to some of the other - local shops, but I would be hesitant about getting tune-up service - done there. I had my MTB "Tuned-up" and got it back with both the - wheels still out of true and the derailleurs still out of whack. Long - story short: Enter with caution. --["JoeyMac"]	+ ''2007-11-09 14:25:22'' [[nbsp]] I also agree with Matt and Rich. The big fat guy who works there (does he even ride bikes?) is a rude, condescending jerk who will try to make you feel stupid for asking any question. There are however a couple of good clerks, and Patrick who works in the shop is actually really nice. They have a decent selection of parts compared to some of the other local shops, but I would be hesitant about getting tune-up service done there. I had my MTB "Tuned-up" and got it back with both the wheels still out of true and the derailleurs still out of whack. Long story short: Enter with caution. --["JoeyMac"]

Towners Bike Shop

peteb — 2008-09-15T21:37:36Z

linked

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- '''Towners Bike Shop''' is the big bike shop in the ["Neighborhood of the Arts"], that is very well known around Rochester.	+ '''Towners Bike Shop''' is the big ["biking" bike shop] in the ["Neighborhood of the Arts"], that is very well known around Rochester.

Towners Bike Shop

alexandergartley — 2008-09-15T20:34:40Z

reformatted phone

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- \|\|(585) 271-4553\|\|	+ \|\|585 271 4553\|\|

Towners Bike Shop

alexandergartley — 2008-09-15T20:34:29Z

reformatted the 'as of' info in the hours section

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- \|\|<bgcolor='#E0E0FF'>'''Hours'''(as of 2007.03.27)\|\|	+ \|\|<bgcolor='#E0E0FF'>'''Hours'''(as of March 2007)\|\|

Towners Bike Shop

alexandergartley — 2008-09-15T20:34:16Z

bolded the business name in the description

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- Towners bike shop is the big bike shop in the ["Neighborhood of the Arts"], that is very well known around Rochester.	+ '''Towners Bike Shop''' is the big bike shop in the ["Neighborhood of the Arts"], that is very well known around Rochester.

Towners Bike Shop

travisjames — 2008-07-05T21:56:17Z

Comment added.

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	+ ------ + ''2008-07-05 17:56:17'' [[nbsp]] towners most certainly contains a judgmental staff. it seems to me as if they really only LOVE fancy fixed gears and brand new top of the line stuff. i have heard of them turning people away with older bikes saying it's not worth it to fix. still they will acknowledge a good bike and have extremely reasonable prices to help you get stuff up and working well. + + some people swear full moon is the place to go for fixed gears, but don't be fooled - especially if you're building one yourself or converting. i needed to find an extremely long reach break and full moon couldn't get it while towners could with no trouble and fair pricing. towners can get you pretty much ANYTHING you need. + + though the staff is judgmental, they are a fairly well rounded bunch and there's always at least one person you can talk to who knows about what you are looking for/into. --["Users/travisjames"]

Towners Bike Shop

MusicIsMyAntFarm8 — 2008-05-07T14:47:52Z

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	+ ------ + ''2008-05-07 09:47:52'' [[nbsp]] I was glad to see Im not the only one who has had a negative experience at Towners. They were very rude as I came in when they were closing. All I needed was a tube. Very short and very rude. I came there to spend money, im going to Park Ave from now on. --["MusicIsMyAntFarm8"]

Towners Bike Shop

MattSnow — 2008-03-28T22:29:04Z

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- ------ - ''2007-04-09 12:07:52'' [[nbsp]] WARNING! TOWNER'S BIKE SHOP WILL TREAT YOU LIKE SHIT!!! - Let me tell you, I've been in Rochester most of my life and I have NEVER received as poor customer service as I have when I stepped into Towner's Bike Shop. The big, fat turd that works in the front of the store treated me like crap the whole time I was there, basically inferring through body language, stares, and rude, curt replies that he did not want me there, and that it was a burden for him to answer any of my questions. Well the karma is back at this place because I highly recommend going elsewhere such as Freewheeler's on Mt Hope Ave. The shop might not be as big as Towner's, but at least the owner, Roger, treats you well and will spend more than enough time helping you out and getting what you need. Plus, Roger is more than fair with prices, and even fixes things, and throws things in for free. Help support better business practices by saying NO to Towner's Bike Shop. - Peace. --["MattSnow"]

Towners Bike Shop

AdamDurand — 2007-11-26T18:54:15Z

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	+ ------ + ''2007-11-26 14:54:15'' [[nbsp]] I've had mixed experiences at Towners. There are other bike shops in + town - like Full Moon Vista - where I've had nothing but positive + experiences, so I try to stick to those, but I still buy from Towners from + time to time when it's convenient. --["AdamDurand"]

Towners Bike Shop

JoeyMac — 2007-11-09T18:25:22Z

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	+ ------ + ''2007-11-09 14:25:22'' [[nbsp]] I also agree with Matt and Rich. The big fat guy who works there (does + he even ride bikes?) is a rude, condescending jerk who will try to make + you feel stupid for asking any question. There are however a couple of + good clerks, and Patrick who works in the shop is actually really nice. + They have a decent selection of parts compared to some of the other + local shops, but I would be hesitant about getting tune-up service + done there. I had my MTB "Tuned-up" and got it back with both the + wheels still out of true and the derailleurs still out of whack. Long + story short: Enter with caution. --["JoeyMac"]

Towners Bike Shop

peteb — 2007-06-17T21:19:41Z

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	+ ------ + ''2007-06-17 17:19:41'' [[nbsp]] Went here the other day to look into a recumbent bike. Very disappointed. Will not return --["PeterBoulay"]

Towners Bike Shop

SimosEconomides — 2007-06-16T21:17:22Z

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	+ ------ + ''2007-06-16 17:17:22'' [[nbsp]] My experience is also closer to Matt Snow's. The first time I walked in there were three guys standing behind the counter playing with a laptop and ignoring everything else. This was fine since I don't like being bothered by salespeople. When I needed something, though, they acted like I was taking them away from something. This happened the next time I went in to buy 2 bikes. They weren't very helpful. The only reason I bought the bikes there is because only they had the Schwinn and Giant bikes recommended by Consumer Reports. When I hit a pothole and needed to fix the rear tire, the salesperson offered me a cheap replacement, relized it didn't fit, disappeared for 15 minutes and told me that they don't have what I needed. It would take a week to order and about $75. I went to another store and got it fixed for $25. --["SimosEconomides"]

Towners Bike Shop

richmulvey — 2007-05-19T01:43:19Z

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	+ ------ + ''2007-05-18 21:43:19'' [[nbsp]] My experience at Towner's is much closer to MattSnow's. I was in there last year looking for a helmet - a rather difficult process, since my head is quite large, and almost nobody stocks helmets my size. I assumed that if anyplace in Rochester would have one, Towner's would be the place. A rather stocky gentleman was the only one in the store - there were no other customers - and he acted as if it was a huge imposition when I asked for assistance. He wasn't even willing to check catalogs to see if they could order one my size. Quite honestly, he was one of the worst clerks I've ever encountered. Apparently he just really wanted to get back to the magazine he was reading when I came in. + + RV & E in Fairport, on the other hand, bent over backwards to find me one that would fit. The clerk was cheerful, helpful, friendly, and obviously quite knowledgeable. In that light, there's no way I would ever consider going back to Towner's. --["RichMulvey"]

Towners Bike Shop

DaveFranco — 2007-05-18T15:18:23Z

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	+ ------ + ''2007-05-18 11:18:23'' [[nbsp]] Towners treated me fairly well. One dude there was sort of patronizing, but the rest of the staff was very helpful and knowledgeable. I bought a bike there and they have since made several adjustments for free. I would recommend Towners to anyone looking to buy a bike or have theirs serviced. --["DaveFranco"]

Towners Bike Shop

MattSnow — 2007-04-09T16:07:52Z

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	+ ------ + ''2007-04-09 12:07:52'' [[nbsp]] WARNING! TOWNER'S BIKE SHOP WILL TREAT YOU LIKE SHIT!!! + Let me tell you, I've been in Rochester most of my life and I have NEVER received as poor customer service as I have when I stepped into Towner's Bike Shop. The big, fat turd that works in the front of the store treated me like crap the whole time I was there, basically inferring through body language, stares, and rude, curt replies that he did not want me there, and that it was a burden for him to answer any of my questions. Well the karma is back at this place because I highly recommend going elsewhere such as Freewheeler's on Mt Hope Ave. The shop might not be as big as Towner's, but at least the owner, Roger, treats you well and will spend more than enough time helping you out and getting what you need. Plus, Roger is more than fair with prices, and even fixes things, and throws things in for free. Help support better business practices by saying NO to Towner's Bike Shop. + Peace. --["MattSnow"]

Towners Bike Shop

ChrisLauretano — 2007-03-27T23:05:27Z

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- \|\|<bgcolor='#E0E0FF'>'''Hours'''\|\| - \|\|Weekdays: 10:00 AM - 8:00 PM\|\|	+ \|\|<bgcolor='#E0E0FF'>'''Hours'''(as of 2007.03.27)\|\| + \|\|Weekdays: 10:00 AM - 7:00 PM\|\|
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- \|\|Sunday: Noon -5:00 PM\|\|	+ \|\|Sunday: 12:00 PM -5:00 PM\|\|
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- Towenrs Bike Shop is the coolest bike shop I have ever been to. A walked my bike over today (I know nothing about bikes) carrying my fancy-pants bike pump I don't know how to use. I walked right into the store, and one of the guys waved to me and walked over. I asked if he could help me tune up my bike.	+ Towners Bike Shop is the coolest bike shop I have ever been to. A walked my bike over today (I know nothing about bikes) carrying my fancy-pants bike pump I don't know how to use. I walked right into the store, and one of the guys waved to me and walked over. I asked if he could help me tune up my bike.

Towners Bike Shop

2006-10-02T23:26:45Z

Map location(s) modified

Towners Bike Shop

peteb — 2006-10-02T23:26:45Z

Updated address for macro

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- \|\|[[Address(1048 University Avenue)]] not far from the ["Village Gate" Village Gate Square]\|\|	+ \|\|[[Address("1048 University Avenue, Rochester NY, 14607")]] not far from the ["Village Gate" Village Gate Square]\|\|
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- Towners bike shop is the big bike shop in the ["Neighborhood of the Arts"], that is very well known around Rochester.	+ Towners bike shop is the big bike shop in the ["Neighborhood of the Arts"], that is very well known around Rochester.
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- --------	+ [[Comments]] +

Towners Bike Shop

GirtsFolkmanis — 2005-09-24T20:03:12Z

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- \|\|[[Address(1848 University)]] not far from the ["Village Gate" Village Gate Square]\|\|	+ \|\|[[Address(1048 University Avenue)]] not far from the ["Village Gate" Village Gate Square]\|\|
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- The guy then spent 10 min. showing me how to use the bike pump, oil my chain, check my tires, and gave me a map of local places to bike. He pumped up my wheels, glanced over my bike to check that it was OK. All without buying anything at all, or suggesting I buy something. I bought some oil on the way out for my chain because I didn't want to walk out, after all that great help, without getting something. I haven't tried other bike shops in Rochester, but with service like that, I don't know if I'll ever be inclined to. - -["FarMcKon"]	+ The guy then spent 10 min. showing me how to use the bike pump, oil my chain, check my tires, and gave me a map of local places to bike. He pumped up my wheels, glanced over my bike to check that it was OK. All without buying anything at all, or suggesting I buy something. I bought some oil on the way out for my chain because I didn't want to walk out, after all that great help, without getting something. I haven't tried other bike shops in Rochester, but with service like that, I don't know if I'll ever be inclined to. -["FarMcKon"]

Towners Bike Shop

FarMcKon — 2005-05-14T19:54:53Z

My persona Review of Towners

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- Towenrs bike shop(going to be a redirect)	+ \|\|<bgcolor='#E0E0FF'>'''Location'''\|\| + \|\|[[Address(1848 University)]] not far from the ["Village Gate" Village Gate Square]\|\| + \|\|<bgcolor='#E0E0FF'>'''Hours'''\|\| + \|\|Weekdays: 10:00 AM - 8:00 PM\|\| + \|\|Saturday: 10:00 AM - 6:00 PM\|\| + \|\|Sunday: Noon -5:00 PM\|\| + \|\|<bgcolor='#E0E0FF'>'''Phone'''\|\| + \|\|(585) 271-4553\|\| + \|\|<bgcolor='#E0E0FF'>'''Website'''\|\| + \|\|[http://www.towners.com/]\|\| + + Towners bike shop is the big bike shop in the ["Neighborhood of the Arts"], that is very well known around Rochester. + + -------- + ===Personal Testimony:=== + Towenrs Bike Shop is the coolest bike shop I have ever been to. A walked my bike over today (I know nothing about bikes) carrying my fancy-pants bike pump I don't know how to use. I walked right into the store, and one of the guys waved to me and walked over. I asked if he could help me tune up my bike. + + The guy then spent 10 min. showing me how to use the bike pump, oil my chain, check my tires, and gave me a map of local places to bike. He pumped up my wheels, glanced over my bike to check that it was OK. All without buying anything at all, or suggesting I buy something. I bought some oil on the way out for my chain because I didn't want to walk out, after all that great help, without getting something. I haven't tried other bike shops in Rochester, but with service like that, I don't know if I'll ever be inclined to. + -["FarMcKon"]

Towners Bike Shop

FarMcKon — 2005-05-14T19:42:46Z

Renamed from Towners (easy-search redirect)

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	+ Towenrs bike shop(going to be a redirect)