Arigato Steak House is a Japanese steakhouse in the Benihana tradition, with the chefs cooking on the large grill in front of customers.

"All you can eat" sushi for $20 on Tuesdays through Sundays.

Students get a 10% discount with student ID.

Arigato was awarded the Democrat & Chronicle's Rochester's Choice Award for "Japanese" in 2007.¹

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2007-07-12 01:05:39   I went here for my daughter's 12th birthday, and it was absolutley ATROCIOUS! Not only did our food take at least 1.5 hour's to arrive, my daughter spotted a cockaroach while in their restroom. We paid the bill before eating and left. I will never dine there again. ever. —AllenSampson

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2007-07-12 11:38:27   I had a very nice experience - was my wife's 48th B-day, had a room of 17 people and we all had a great time. The chefs were a blast, the presentation was top notch. Service was a bit slow but there were 17 of us. The place does seem dated but the food much better than the Plum Garden which is newer and more "up to date". Honestly? I think cockroaches are in every single resturant in America AND always will be. How does a 12 year old know what a cockroach looks like??? —SandyPaxton

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2007-08-29 18:05:31   It is unfortunate that I too had the same experience as Mr. Sampson. My brother-in-law works for the Monroe County health department bureau and tells me that Arigato is infested. They have even been told to close quite a few years ago. They claim to have fixed the problem, but there have been strange reports of customers getting food poisoning from their sushi. I wouldnt dine there, nor would I feed my childern their trash. Childern have very weak immune systems and in some extreme and rare cases can be hospitalized. DO NOT TAKE YOUR FAMILY HERE, IT IS POISON! —MicheleGulliver

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2007-08-29 18:33:27   We have gone for my niece's birthday 2 years in a row and have never had a bad experience. —PeterBoulay

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2007-12-28 16:31:51   Probably one of the worst restaurants in all of Rochester. I don't understand how the health department hasn't closed this place down yet. Makes me sick. —KateWeinberger

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2007-12-28 16:41:28   Definitely got food poisoning after hibachi.So did my friend on a separate occasion. The sushi is better but I would rather go to Tokyo Japanese Restaurant. —OneLove

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2008-02-18 11:07:07   The food has no flavor. Not one of my favorite places. —ChampsElysses

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2008-03-18 14:03:42   I love Arigato! I used to go a few times a week! The chiefs are amazing and friendly, the servers are all beautiful, quick and polite, and the bartender is always on the move getting all the drinks done! The food is also great! There are no roaches! lol- If so they add the extra flavor to the food. And didn’t arigato get some prize for their sushi? I don’t know what the negative commotion is all about! It's a great place to eat! —AlbaKnee

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2008-04-10 12:28:57   Not as good as Tokyo. When we want to order Miso soup, not only should they serve it a a Japanese restaurant, but the waiter should also know what it is. Our onion soup had no onions in it and the salad dressing was about a half a teaspoon. —TracyRohlin

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2009-07-17 12:48:48   Im a little surprised by all the negative comments. Arigato is my go-to place for sushi in rochester. The sushi chef Phu is a great guy with decades of experience. I've only had hibachi twice there so i can't speak too much to that part (the little experience i've had was good). The all you can eat special can't be beat by anywhere in rochester. The owners are very nice, friendly and accommodating.

So bizarre all of the negative comments. It seems i've had the opposite experience of others here as i got food poisoning eating sushi at Tokyo and vowed never again. Don't be turned off by the comments on this page. Check it out for yourself and you might be surprised. —GioD

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2009-08-26 23:58:13   Hello my name is Kevin on behalf of Arigato Japanese Steak House. I am one of the hibachi chefs at the restaurant and i must say all the negative comments are pretty outrageous. I started working there at a young age so I know the in and outs of the restaurant, and not only have I worked there I have worked at our other competitors business and I must say this is one of the greatest places I have worked at. I'll admit it is a little out of date but how can you say no to one of the first hibachi places in your hometown? All the chefs at the other restaurants came from Arigato so you can thank us for training those so called "chefs." We have updated our menus as well as remodeled most of the restaurant [we are currently replacing the grill tops and the carpeting also!] and added new seasonings to the food.

If you really want the inside scoop to all the restaurants get ready to come back to Arigato. After I left Arigato I went on to work at Tokyo Restaurant where I worked there for over a year or so. It was the most disgusting place i have ever worked in, I went on my hands and knees to clean that place up but no luck, plenty of cockroaches, mice, and rats. I left there to go work at the "amazing" Plum Garden...about that, sure everything is newer but half the "chefs" there couldn't make easy mac if their lives depended on it. My first day there I receieved plenty of complements about how I was the only chef that provided excellent customer service and my food wasn't over cooked or like most of the food there undercooked. [I'm saying that most of the chicken is always rare there and they leave it in used soy sauce buckets in the kitchen NOT in the cooler.] Might I add I found mice running around every now and then.

Our food is seasoned right there in front of you with our homemade sauces and our specialty garlic butter. I personally prep all the vegetables that day so it is always fresh. Our rice isn't pre-seasoned like Tokyo where they cook the rice with all the seasonings before it even hits the table. All our other produce is received from Palmers so you know its of high quality. We take pride in keeping our kitchen clean I know in the past they had problems but I guarentee you even I would take my family here and I'm not just saying that because I don't like to eat out due to the fact that I know the background of most if not all restaurants. I've been in culinary positions my whole life not just Japanese, also Italian and American so this isn't my first betty crocker cook off. I take pride in my food and prep skills so expect nothing but great quality and excellent customer service if you folks decide to come and eat at Arigato Japanese Steak House.

We are having a Hibachi special going on right now where our guest receive 2 meals, [Choices are: Filet Mignon, Shrimp, and Chicken.] you also get Crab Rangoon and California Roll as an appetizer all for the low price of $25.99 along with our Onion Soup, and Salad. So please folks don't let past experiences keep you from returning and to those who have never been don't let these negative comments keep you from enjoying one of the best original hibachi experience you have ever received. Again I thank you all and I hope to see some new faces. Again my name is Kevin, if you decide to stop in feel free to give me a request I won't let you down. Thanks again. —KevinSirps

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2010-01-22 12:43:26   We purchased a $50 gift certificate from Arigato and I will never do that again or ever go there again. The first time, it was freezing cold where we sat, the food was overdone and had obviously been under a warming lap for a long time. On this visit, they refused to accept the certificate for the selections we made. Okay, a misunderstanding. I can deal with that. Next time we make sure of our order first and the total bill was $44. We had a $50 certificate that clearly stated and provided spaces for the remainder, in this case $6. When the certificate was not returned, I inquired and was told it was the manager's policy not to allow this to occur. I asked to speak with the manager. She was an absolute bitch. Even when I pointed out to her that it clearly said it was against the law not to allow us to use the full amount on one or more visits she refused. You know what? There are plenty of much better Japanese restaurants in Rochester. Don't go near this one! —RobertOwens

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2010-02-09 22:19:44   The all-you-can-eat sushi special is awesome. The sushi chef (Fu) is very accommodating with special requests. The hibachi has still been fairly disappointing. But definitely one of my top picks for sushi! —OneLove