Veterinary Specialists of Rochester

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Former Location
825 White Spruce Boulevard, Rochester NY, 14623 [Directions]
Stats (as of 2023)
Permanently Closed

See Gone, But Not Forgotten

Also known as Animal Emergency Service, Veterinary Specialists of Rochester (aka VES or VSES) offered veterinary services both by appointment and was our region's only 24-hour Emergency Vet. They were located off East Henrietta Road across from MCC.

They were acquired by Thrive Pet Healthcare after it purchased Monroe Veterinary Associates, a local network of 15 veterinary practices, in 2021.
After the acquisition, Thrive cut the hours to daytime-only, and staff voted to Unionize in January 2022 becoming the first unionized vet practice on the east coast.
Thrive permanently closed the location in November 2023 citing a lack of emergency vets to staff the facility, leaving the region without a 24-hr emergency vet.


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2009-11-19 14:38:34 Dr. Prober, Ally and the rest of the staff have been so amazing in the care they have given my dog. They saved her life and are just awesome. I wholeheartedly recommend them to anyone. —BadFish

2010-01-20 23:33:53   VES performed the knee surgery on my little one and the care was exceptional. After her surgery I couldn't sleep and they let me come and see her after-hours (1am). —PeteB

2010-12-28 11:11:32   Took our dog here after he was bitten by another dog. First, they knocked him out when every other vet has said its dangerous for a dog his age (aged 11). Second, they lacerated the bite and made it deeper and almost twice as long along with saying, "I saw a little bruising so I cut that out too." Third, and I know I'm no surgeon, but the stitching was subpar. The top was a mess with a fold of skin included and didn't look completely closed either. And then they gave him a breathing tube and fluids as well when it wasn't necessary. Then no pain meds were prescribed when he was clearly in pain from this wound becoming massive by going here. Just antibiotics. And no instructions on how to keep him from scratching the wound.

We called our normal vet the next day and they were furious over the treatment. They would've just cleaned the wound and gave him antibiotics and maybe some pain meds if he was that uncomfortable. Only closing it if it was really deep which this vet admitted it wasn't at all. Until they made it deep.

Its unfortunate this is the only 24-hour service in the city. I will never go here again.