Pellegrino's Deli Cafe - Rochester Wiki

(November 2006 BarbieJeanne)

Locations

1120 Mt. Hope Ave, Rochester, NY 14620

Hours as of January 2013

Mt. Hope

Monday - Saturday: 10:00AM to 9:00PM

Sunday: 11:00AM to 8:00PM

Phone

585 442 6463

Wheelchair Accessible

Yes

Alcohol

Website

http://www.PellegrinosDeli.com

Facebook

Reviews

TripAdvisor.com

Pellegrino's Deli Cafe is a deli-style fast casual restaurant offering subs, soups, salads, wraps, and smoothies. Pellegrino's Catering delivers party platters of subs/wraps, salad, or cookies/brownies plus beverages for office parties, corporate events, or private parties for birthdays, graduations, etc. They are located on Mt. Hope Avenue in the Lilac Neighborhood.

Company related to The Distillery.

Their second location at 966 West Linden Ave in East Rochester closed in 2014. It is now a Dunkin' Donuts.

Photo Gallery - Defunct East Rochester Location

Linden Ave - July 2008 BradMandell

Notes and References

Simpy Certificates supports gift certificates valid at Pellegrinos.

Comments:

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2006-07-27 15:15:20 My wife and I love this place—great servings-great service! —PeteB

2007-09-18 17:00:26 My wife and I went a couple of times for lunch. Pizzas and wraps are very good.

Peter - Not sure what you mean with "great servings-great service" as the place is a self-service cafe. —AndreaCogliati

2007-09-18 17:04:47 When I was at the Linden, the service of making the subs in a timely fashion was quick. —PeteB

2007-10-25 16:01:38 I love the subs here. I'm boring—I typically get a totally plain steak sub (steak + bread and nothing else) and they've only messed up and given me cheese and/or other toppings once or twice. If you're going here for a quick lunch during the week, expect to wait a bit. It gets very crowded (and very loud) during lunch. (I've only been to the Mt. Hope location.) —RachelBlumenthal

2008-05-20 13:04:58 Love the hot subs here as they have some more "unusual" offerings beyond the typical philly cheesesteak or meatball subs you see offered at other sub places. I highly recommend the "chicken in the grass" or the fajita subs. —AdrienneDahler

2008-05-20 15:17:35 Pellegrinos is one of my fav sub places in Rochester. The chicken gyro rocks, the feta is good stuff. —MrRochester

2008-05-21 12:35:39 I like the Mt. Hope location better than the Linden Ave - the Linden location is larger, but lacks some menu items, and seems a bit more parsimonious in its toppings and production. But neither one is anything less than excellent - one of my favorite sub shops in the city. —ScottTaylor

2008-06-23 12:38:02 I have been to both locations and have never seen "self-service". You order the food and it is prepared for you as you wait; their counter staff is very service oriented and friendly. You can take away or eat in (there is no table service, if that is what Andrea is referring to, but the food definitely is not pre-prepared). Both locations are good. We mostly visit the Linden Ave location and use the drive-up window, too. Pricing is fair, portions are good, usually with enough left-over for a snack or lunch the next day (if you get a large sub and realize that it is more than a single portion!) —Tryntje

2008-06-23 17:11:59 The Mt Hope location got rid of the Chicken Gyro, why god why?!?! LOL —MrRochester

2008-07-20 15:58:26 The place to go for hot subs. Steak-in-the-grass, buffalo chicken finger, steak gyro, and my favorite - the Cuban. Small pieces of hot pork with ham, pickles, with provolone; and the spicy mustard is a nice touch. The fries are fresh and come in a cup.

Very underrated, and seems to only be known in circles of U of R and St. John Fisher students. Pellegrino's could seriously challenge DiBella's for sub supremacy, if only more people knew about it. —ZachSmalt

2008-07-30 17:37:26 Our first visit to a Pellegrinos - had lunch there today and enjoyed the Cheese and Potato Soup Wed Special - also shared a Philly Cheese-steak with my wife. Great lunch, very courteous and anxious to help staff. We will add this as a new stop to bring our adult kids when they visit with the grandchildren. —BradMandell

2008-07-30 22:43:24 Chicken/Steak-in-the-Grass are fantastic sandwiches. Highly recommended! —NathanHenderson

2008-10-21 23:39:00 They've got the best hot subs in town, and I definitely recommend buying an extra loaf of their bread to take home with you. —JoshSawicki

2008-11-23 10:28:46 I have only had good experiences here till recently. This incident occurred at the Mt Hope location. I had asked for a side of crushed red pepper for my sub. While applying it liberally to my sub, I realized that the crushed red pepper was sticking together. Thinking nothing of it, I finished my sub. A few minutes later, someone noticed things moving in the little cup used for the pepper. There were several worms in there....seriously. They were the color of the crushed red pepper (yellowish) and so, hard to locate immediately. We spoke to someone there and they refunded our meals and avoided us after that. I was too worried about the possible effects on myself to take any further action. While this may have been a one off incident, I am definitely not returning to that Pellegrino's again. So, examine your food! —OneLove

2009-04-04 17:38:04 I worked at Pell's when that happened, OneLove. Trust me. We were upset about that. We might have seemed like we were avoiding you because we were in the back dumping out everything that had crushed red pepper in it and soaking the containers in detergent and sanitizer. I'm talking gallons of dressings, sauces, seasoning mixtures and the like. As a restaurant professional, I can say that of all the places I worked at, Pellegrino's is not even close to the worst. I had no problem eating their food, and while the incident you referred to was extremely disgusting, I don't think it accurately reflects Pell's. But yeah, that was really gross. Those were maggots, which is weird because I never saw flies there. I gotta believe they came in from the distributer. Anyhoot, I was looking up the address of this place and read your comment. Thanks for the memories. —anon

2009-06-09 15:06:42 Best place for a hot sub as others have said.. Love the Philly Cheesesteak (have them put marinara sauce on top..mmm), Buffalo Chicken, and Chicken-in-the-Grass. —JohnBarry

2009-07-10 23:23:24 Pellegrino's is absolutely terrific. Every staff member is welcoming and helpful. The locale is simple and laid-back, but subtly charming and relaxing. The subs are the best around. The bread is superb for a sub-shop. Portions are very generous. Prices are low and the specials are a steal. My experiences here during 10 or so visits have been uniformly excellent. —Giffen

2009-08-05 14:54:41 Stopped at the Mt. Hope Pellegrino's on the way back from an appointment to get a sandwich- this was my first visit. I ordered the greek chicken wrap. I drove all the way back to work and went to eat it- only to discover that there was NO CHICKEN in the wrap whatsoever. No time to go back- lesson learned. —ShawnaLusk

2009-10-28 10:44:21 Decent sandwiches, but the service at Mt Hope is horrendous. The last 3 times we called or faxed in an order, they screwed it up. Twice, they simply put the turkey on a bare piece of bread with absolutely no topppings (no lettuce, no tomatoes, no mayo, no nothing), even though I specified on the order to put them on. —angusyoung

2009-11-09 05:30:47 Never been to the East Rochester location but the Mt. Hope location is a favorite among my friends and me. They can be inconsistent for SURE but it's still a great sandwich no matter what. —NickCassaro

2009-11-24 11:13:05 always mess up orders. mt hope location. —dude22

2009-11-24 16:56:44 I've never had a problem with the food but does anyone else find the ordering/paying/picking up your food system to be poorly thought out and chaotic? Also, the lack of a website REALLY irritates me. For a place that must do a sizeable percentage of its business with pick-up orders, isn't an online menu pretty much required these days? —JasonHaremza

2010-02-13 11:42:22 I normally don't complain about bad service, but my husband and I went to the Pellegrino's on Mt. Hope last night, and the experience was awful. The food was ok, but it took them 35 minutes to make two small subs. There was only one other customer there at the time, and we were given no explanation for the incredibly long wait. They charged us for a side of steak sauce and then didn't give us any. When I went back up to get it, they were quite rude. It was a very disappointing and frustrating experience. —reperez

2010-05-27 11:23:46 Got one large sub last night for my girlfriend and I to split. I walked in and waited by the "Order Here" sign, and they proceeded to take two couples' orders who walked in after me that were standing more near the "Pick Up Here" sign. Once I finally ordered my sub, it took 28 minutes until I picked it up. Furthermore, there were people who ordered after me (and ordered more) who got their subs first. Unacceptable wait times, especially for 7 PM when it wasn't that busy. I should have, and will go to DiBellas from now on. —mbetush

2010-10-15 08:46:32 I go to the Pellegrino on Mt Hope Avenue and Tina and her crew are the very best! They are always very friendly and treat everyone fantastic. Every time I walk in there they are working hard and preparing for their busy day. I will continue to eat there for a long time! —Virgil

2010-12-23 14:25:27 I like Pellegrino's fine. I end up eating there (Mt. Hope location) fairly often because it's convenient and I think compares favorably with most of the eateries on that stretch. The menu isn't particularly imaginative, the execution is ordinary, and eating here is probably a fast track to a heart attack at age 50, but I appreciate that you can get a 14" sub for a reasonable price. I have never encountered issues with sanitation or bad service, though I'm amazed they haven't fixed the problem where the water feed on the pop machine mixes about 10% with Hi-C, leaving you with a weird off-color beverage. On the menu, I can recommend the fries, and I can recommend the cuban, which is greasy but terribly delicious. A lot of other posters seem to like the chicken gyro, but I'm meh on it. —GeorgeOliver

2010-12-27 02:05:16 Very good subs. Not as good as DiBella's though. Huge menu. Some real good deals some times. —DE

2011-04-19 13:24:18 First time going there today after eating at DiBellas for almost a year now. I liked their menu selection, but size/price vs. DiBellas was a lot different. The staff didn't have a very good attitude (Mt. Hope Location) and I felt a bit more like a sale than a customer. I'm also not a huge fan of their order/pickup style, but that's just personal opinion. Since this is my first sub from them, I don't have much to go on for quality, but I did enjoy my chicken salad! I will return just so I can try some of their other cold and hot subs. Maybe it was just the staff on shift at lunch today, but that would be the one thing I'll keep my eye on next time and see if my experience is different. —adamg

2014-10-03 20:58:20 The East Rochester location appears to have closed. Coming soon...yet another Dunkin' Donuts. —Joslin