Chipotle Mexican Grill

Company Logo

Locations	Phone
1847 Ridge Road West, Greece, NY 14615	585 453 0166
640 Jefferson Road, Henrietta NY 14623	585 424 1444
1455 East Ridge Road, Irondequoit, NY, 14621	585 544 2346
1360 Mt. Hope Ave., Rochester, NY 14620	585 473 3611
3349 Monroe Avenue, Pittsford, NY 14618	585 348 2353
2735 Monroe Avenue, Rochester, NY 14618	585 551 2279
927 Holt Road, Webster, NY 14580	585 872 1431
1838 Empire Boulevard, Webster, NY 14580	585 670 6003
6720 Pittsford Palmyra Rd, Fairport, NY 14450	585 223 1202
2000 East Avenue, Rochester, NY 14610	585 540 5170
Hours (as of December 2024)
Daily: 11:00AM to 10:00PM (all locations)
Accessible
Yes
Alcohol
No
Website
Corporate Website
Henrietta
Facebook Page
Wikipedia
Chipotle Mexican Grill
Reviews
On RateItAll.com

Chipotle Mexican Grill is a fast casual national chain restaurant named after the Chipotle.

Their first Rochester-area location is on Jefferson Road in the Marketplace Square area next to Great Northern Pizza Kitchens on August 7th 2009. They opened a second location in the city on Mt. Hope Avenue on June 16, 2010. They opened a 3rd location in Pittsford Plaza in October of 2010. Fourth location opened on West Ridge Road in Greece. Fifth location opened in Irondequoit on March 2015. Sixth location opened in Webster on April 27, 2015. Additional locations have been popping up since 2015 with more on the way. Some of the newer locations have drive thru's.

AKA Chipotle (see revisions there).

• NY Times Review applies specifically to the NY City outlet, but has some interesting comments and info. - For example, partial ownership by McDonalds.
  

• In the past, McDonald's Corporation owned a majority interest in Chipotle, but has since sold their entire stake in the company.

Comments:

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2009-07-14 17:28:47   Thank you burrito gods for smiling on Rochester this wonderful day. —WindyPig

2009-07-15 08:15:05   I'm all for a new place, especially one that I've heard such good things about, but if this cuts into Taco John's revenue, so help me... —AlexK

2009-07-22 11:20:11   Back home when Chipotle hit campus within 6 months all the Taco Bell locations nearby had shut their doors. Within 3 years there were 16 Chipotle locations all over the city and Taco Bell was down to a few token locations in food courts of shopping malls. This is a good thing! —LukeAnderson

2009-08-05 20:58:18   Just a note to my fellow Chipotle lovers - Thursday, August 6th they will be having FREE BURRITOS from 11 til 8. The official grand opening is Friday. See you there! —StephanieTodd

2009-08-13 18:19:29   Have been to locations in other cities and really liked it. Went to the Rochester one recently and it was VERY crowded. I suppose I should have expected it, but... a line out the door for a burrito when there's a perfectly good nearly identical burrito place down the road (Moe's, not to mention Taco Bell or the 'authentic mexican' place in the Holiday Inn)? This will probably die down in a month's time. The carnitas definitely tasted good, very pork-y. I wish they had more variety of toppings like Moes... I totally missed fresh jalapenos. There's some indoor and outdoor seating available. Give it a try when you're shopping near the mall - just remember, Chipotle burritos are giant logs of food, and you will be stuffed! —MRich

2009-08-15 18:16:13   Uhm, this place is amazing. Period. I am so glad that there is finally a good place to get burritos in Roc. —Kyara

2009-08-18 11:35:32   If this place puts John's Tex Mex (it's not Taco John's anymore, Alex) out of business, I'm going to be pissed. Tex Mex is better, cheaper, and locally owned - why would you even consider Chipotle instead? —HughJass

2009-08-18 21:09:06   Don't think John's Tex Mex has anything to fear from Chipotle. —ThomasPawlik

2009-08-25 15:39:05   It's about time Rochester. —ytbh

2009-08-30 21:56:10   Wife and I ate here this evening. We're not hardcore Mexican food junkies but we like it occassionally. Both had the Chicken Burrito's. VERY GOOD! Not a very big waiting area. Winter-weather Mexican food lovers may freeze if it's busy —PeteB

2009-09-06 21:38:50   Went on a Friday night for take out and the line was out the door. Worth the wait. Better flavor and quality than Moe's Southwest Grill —ScottHendler

2009-09-12 15:00:34   Three members of my family have dined here, all at separate times, and our opinions are unanimous: better than Taco Bell but that's about it. I had a chicken burrito, I thought the chicken was well seasoned but the rice was just bland filler, the chips were generic and the salsas rather plain. If I want quick Mexican, Moes is the place for me. I wonder how well they'll do once the novelty wears off. —TomMaszerowski

2009-10-02 11:51:31   Been here twice for the burrito and really enjoyed it. I would have liked some free chips and salsa to seal the deal, but that's nitpicking. I disagree about the rice- it is what it is- rice, first and foremost. You get enough flavor from the salsas and seasonings rubbed on the meat. Everything seems fresh and simple behind the counter- a guy grilling in the back, a guy making rice, and someone else chopping up veggies. I much prefer this place to Moe's. —JohnBarry

2009-10-28 19:39:11   I'd like to try this place but the line is always out of the door. Either the food is very good or sheeple keep herding there because it's been said that the place is very good. Either way, I'm looking forward to trying it out! —BatGuano

2009-10-29 06:05:22   Flavors and quality of the ingredients are excellent, but prices are kind of high. You don't get free chips & salsa like Moe's. Guacamole is considered a meat here, so don't plan on adding it to your burrito without upping the price significantly. —NathanHenderson

2009-12-01 20:16:34   The hype surrounding this place has been out of this world. So I walked in skeptical yet ready to be blown away. I wasn't blown away. I've had the same burrito at several other places and the Chipotle version doesn't do anything to differentiate itself from the crowd. Don't get me wrong, though, the food is good but I'm not going to go out of my way to return. I've said it before and I'll say it again: If I want a burrito like the one Chipotle serves, I'll go to Sol Burrito. —BatGuano

2009-12-14 22:05:20   I couldn't even finish my meal. There menu was very limited and honestly confusing. Very little creativity to there dishes. —MartinWright

2009-12-30 16:41:26   As much as I'm not a fan of chain restaurants, the food is fresh and always tasty. They are currently building a new location On Mt. Hope near the U of R. —Chef

2010-02-09 21:56:15   I really like the barbacoa and lime cilantro rice. I wish they had more options for fillings though (like fresh jalapenos or chopped red onion). —OneLove

2010-02-27 11:58:27   I've heard all the hype about how great it was and lines out the door, so I figured I'd finally get around to trying it out. Line moved very quickly. There were around 6 employees making food, one for the shell, one for the meat, one for the rice, etc. Unfortunately, the efficient assembly line left a restaurant with several seatless people. The portions weren't bad, although I found the food to be very salty, not sure if it was the meat or salsa. Ordered a side of chips and salsa, there was about an inch of salt in the bottom of the bag, and you just about had to scrape it off of the chips. Personally, I prefer Moe's, but I'm also in the search for a non-chain burrito (Buffalo natives: think Burrito Bay, or the late Edritos). —Ackj

2010-03-28 20:34:16   I cannot begin to mention how horrible this place is. I went to the Jefferson road location. First off, let me preface this by saying I've been going to Chipotle for 12 years now, in real cities like DC and NYC. These locations had generous portions and quick service - neither of which are found at the Jefferson Road location. The line was out the door, the people preparing the food were slower than dirt (they didn't even have extra shells ready to go), they skimped on the servings (about 2/3 what I've come to expect from Chipotle), and the chips were stale. Do yourself a favor and go to El Conquistadore around the corner, or hit up John's Tex Mex, where you get more, better food for less money - the only reason we even went to this was because John's is closed on Sundays. —MarcusKroll

2010-04-02 20:07:31   The burritos are tastier than Moes, but cannot compare to QDoba (which sadly has not ventured into Western NY). My biggest complaint is that there is not enough seating available. I am not sure why seating is so limited - perhaps because they want to give the restaurant a sense of always being packed or maybe because the constant table turnover means they never have to clean the them. The last time I was in, I watched the boyfriend of one of the workers eat a pizza and later sleep at one of the tables while actual customers had no place to sit. Yuck —ChristineH

2010-05-07 13:04:04   kind of overrated. Good but definitely a watered down version of what mexican really tastes like. —eduardojavier

2011-02-02 16:11:00   I know it's considered a "fast casual" restaurant, but the quality of the food here is unmatchable by local Mexican restaurants. There's a reason they are expanding constantly. They've found a way to use fresh ingredients and make the best tasting food for a "fast food" price. There are times I visit a local Mexican restaurant that is much more expensive and I ask myself, "Is the food here better than Chipotle's?". The answer is usually, "No." —ytbh

2011-02-25 01:58:50   ChristineH is right about Qdoba. They are the best. I really miss their chicken nachos. Chipotle is second and Moe's is dead last. —KamsinyaHall

2011-05-19 19:35:19   probably not authentic mexican, but i don't care- the food is good and you get a good size portion for the cost. only gripe is regarding the guac. 2 bucks extra? REALLY? laaaammeee —portia356